Loyalty & Care Services - French

[{{ $ctrl._job.status.name | translate}}] Loyalty & Care Services - French
Cork GRSCC

Posted

Job description

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

Job Summary
 
     Answer all incoming telephone calls and applicable correspondence for Marriotts frequency rewards program in a friendly and efficient manner to ensure that every customer is satisfied. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Answer guest questions about property facilities/services. Maintain a tradition and attitude of the desire to provide excellent customer service to all customers and associates.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guest's service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Cork, Ireland
Department
Reservations
Starting in
As soon as possible

Other suggested jobs

{{:: 'Reservations Supervisor' | ellipsis : 40 : true }}

{{:: 'Leonardo Royal Hotel Amsterdam' | ellipsis : 35 : true }}

{{:: 'Reservation Agent m/f' | ellipsis : 40 : true }}

{{:: 'Vienna House Andel\'s Berlin' | ellipsis : 35 : true }}

{{:: 'Revenue & Distribution Manager' | ellipsis : 40 : true }}

{{:: 'Tangla Brussels' | ellipsis : 35 : true }}
Other jobs
Housekeeping Coordinator
Chicago, IL, United States
Part-Time Bartender Milano Italian Dining
Kansas City, MO, United States
Loss Prevention Officer (PM Shift)
Sarasota, FL, United States
Cook I - Main Kitchen
Rancho Mirage, CA, United States
Housekeeper
Morrisville, NC, United States
View 16125 other offers