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Job Description

As Tour Expert, you will be the focal point of the excursions offered within the cruise itinerary transmitting your passion for discovering destinations, their history, art and culture to our Guests. To reach the target assigned, you will use your marked propensity to sales and service, especially during visits to ports of call

Main Responsibilities:
- Establishing, developing and maintaining relationships with Guests on-board and on-tours to generate new business selling packages
- Maximizing revenues for the tours area suggesting new opportunities
- Organizing back-office activities by preparing all support material (i.e. tickets, stickers, maps)
- Overseeing the correct organization of excursions and transfers from start to finish
- Reporting to the Tour Manager about Guests needs and interests, scouting for new products and services opportunities in liaison with other departments whenever needed

Requirements

Job Requirements:

- Secondary school (Tourism or Languages is a plus)

- Degree in languages tourism communication is highly appreciated

- Experience in Sales or Tour Operator is a plus

- Enthusiastic and good communicator

- At ease with public speaking

- Expert of sales techniques

- Problem solving oriented

- English knowledge B2

- German knowledge C1

Details

Job type
Full-time
Location
Berlin, Germany
Department
Travel / Tour
Languages
German, English
Starting in
As soon as possible
Contract duration
6 months
Positions available
5
Other Benefits
Meals & Uniforms are included

Costa Crociere

Costa Crociere is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude. Our work is meaningful and we can see the impact of our efforts.
We are explorers and pioneers with a passion for making human connections across the room and across the world. Your career is an exploration of your potential.
Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?

Visit www.career.costacrociere.it

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