[{{ $ctrl._job.status.name | translate}}] French Hospitality Operator (Shipboard) ONBOARD
Costa Cruises France


Job description

Aim of the Position

As Hospitality Operator, you will be the main reference for the information and requests of our Guests. You will be successful using your natural relational capacity in terms of communication, empathy and the creation of solutions with a view to optimizing the service

Main Responsibilities

Being responsible of all the onboard services and departmental procedures (such as luggage handling, lost & found) providing accurate and timely information to Guests and manage their requests
Performing multiple tasks without compromising the quality of delivery (such as wake-up calls, public announcements, external calls, fax, Internet, e-mail, internal and satellite calls from shore to ship, cabin safety boxes assistance)
Providing assistance with embarkation and disembarkation operational tasks giving substantial support to the Hospitality team in dealing with department priorities


Secondary School (Tourism or Languages is a plus)
At least 6 months experience in Hotels in similar positions (receptionist, customer service)
Enthusiastic and good communicator
At ease with public speaking
Problem solving oriented
Computer literacy
French mother tongue
English knowledge B2
Other language knowledge B1 / B2
Italian knowledge is an advantage
Shipboard experience is a plus
Job type
Paris, France
Front Office reception, Guest Relations
French, English (optional), Italian (optional)
Starting in
As soon as possible

Costa Crociere

Costa Crociere is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude. Our work is meaningful and we can see the impact of our efforts.
We are explorers and pioneers with a passion for making human connections across the room and across the world. Your career is an exploration of your potential.
Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?

Visit www.career.costacrociere.it

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