[{{ $ctrl._job.status.name | translate}}] Housekeeping Supervisor
Coworth Park - Dorchester Collection

Posted

Job description

You will join a team of six Housekeeping Supervisors who oversee a team of 42 Housekeeping Attendants and House Porters to ensure that housekeeping is carried out safely and correctly and provide the highest standards of cleanliness and comfort for our guests and colleagues.


  • To work with your team to provide the highest standards of cleanliness and comfort for our guests and colleagues
  • Provide day to day direction and allocation of tasks for team in your section
  • Responsible for assigning and supervising activities for all Housekeeping team members, by leading, coordinating and motivating the team.
  • Check arrivals and departures and any traces on a daily basis
  • Liaise with other departments and ensure good communication
  • Check all bedrooms, corridors and areas within your section on a daily basis, that they are cleaned and set to the required standards
  • Be aware of all room statuses, arrival times and follow up all queries
  • Have an understanding of all hotel services. Note any guest requests/ requirements and ensure these are actioned and followed up
  • Document, label and hand in or store all lost property
  • Make sure storage areas are kept clean, tidy and well stocked
  • Assist with stocktaking
  • Report maintenance faults and ensure repairs are carried out
  • Check all guest rooms prior to the guest’s arrival and ensure VIP set up as required
  • Over see the deep cleaning/ spring cleaning schedule is adhered to
  • Motivate and train team members
  • Participate or lead Departmental & Section team meetings and/or training sessions
  • Assist in induction and on the job training so all staff reach required standards
  • Monitor and evaluate team performance
  • Work closely with the Coordinator to check the computer system throughout the day for updates of rooms
  • Assist in key control and the worksheets for the team

Requirements

See description

Job type
Full-time
Location
Ascot, United Kingdom
Department
Housekeeping
Languages
English
Starting in
As soon as possible

Coworth Park - Dorchester Collection

Coworth Park is a 70-room luxury country house hotel and spa set in 240 acres of picturesque Berkshire parkland just 45 minutes from central London and 20 minutes from Heathrow airport. Its location, unrivalled in the UK for the ease and convenience of its transport links, is also enhanced by its own helipad. The estate includes an eco-luxury Spa with indoor pool and three restaurants including the Spatisserie, relaxed dining in The Barn and fine-dining at Restaurant Coworth Park. The only UK hotel to feature its own polo fields as well as an exceptional equestrian centre, current facilities include stabling for 30 horses together with self-contained accommodation for grooms and a full programme of polo tournaments.

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