Ultimate Leaders Graduate Programme 2020 - Rooms Division
About the job
To gain a hands on learning experience by carrying out operational roles within Rooms Division
To implement, monitor and improve service and performance standards and systems to provide a seamless guest experience and maximise business potential
To gain an in-depth understanding and knowledge of the Housekeeping operational areas by carrying out the duties of the respective roles
To gain an in-depth understanding and knowledge of the Guest Services department by carrying out the duties of the respective roles within the function
Exceed our guests' expectations by providingdiscreet and personalised service
Taking on projects and extra responsibilities in line with the Graduate programme
- Complimentary nights with breakfast within Dorchester Collection 50% F&B discount at selected restaurants Very generous Employee Introductory Scheme offered Team members' awards and incentives schemes Contributory pension scheme entitlement from date of commencement Life assurance cover for all team members Online benefits app Uniform laundered complimentary Complimentary meals whilst on duty at our team members' restaurants Complimentary Internet at allocated computers in team areas Cycle to work scheme Occupational Health, including subsidised massage treatments and health clinics Complimentary Eye Test for VDU users
- Department: Room Division Management Front Office porter Rooms division
About you
Previous 5 starhotelexperience would be an advantage
Opera systems experience
IT Literate
Passionate about service
Driven to deliver results
Excellent level of English language
A Second language would be an advantage
Great presentation
Able to handle challenging situations
Innovative and creative seeking to improve themselves and service for our guests.
- Language required: English.
The company
Coworth Park is a 70-room luxury country house hotel and spa set in 240 acres of picturesque Berkshire parkland just 45 minutes from central London and 20 minutes from Heathrow airport. Its location, unrivalled in the UK for the ease and convenience of its transport links, is also enhanced by its own helipad. The estate includes an eco-luxury Spa with indoor pool and three restaurants including the Spatisserie, relaxed dining in The Barn and fine-dining at Restaurant Coworth Park. The only UK hotel to feature its own polo fields as well as an exceptional equestrian centre, current facilities include stabling for 30 horses together with self-contained accommodation for grooms and a full programme of polo tournaments.
Ultimate Leaders Graduate Programme 2020 - Rooms Division
Full-time, Indefinite
Start Date: