Front Office Supervisor - Crowne Plaza London Kensington

[{{ $ctrl._job.status.name | translate}}] Front Office Supervisor - Crowne Plaza London Kensington
Crowne Plaza

Posted
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Job description

Description

Do you see yourself as a Front Office Supervisor?
 
What''s your passion? Whether you''re into swimming, travelling or reading at IHG we''re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we''re looking for more people like this to join our friendly and professional team.
 
Crowne Plaza London-Kensington hotel is an elegant 162 bed- roomed, 4* Deluxe hotel which has recently undergone a fantastic renovation. Crowne Plaza London- Kensington facilities include a boutique style lobby, a private Club Lounge, an amazing restaurant, a lively bar, five conference rooms and a fitness centre.
We are currently recruiting for a Front Office Supervisor with previous experience of Reception duties to join the hotels Front Office Department.
 
Do you provide True Hospitality?
Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes, then we’re looking for problem solvers just like you!
At Crowne Plaza London Kensington, we stand out together as one team and make memorable moments for our guests.
Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter.
If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?  
Responsibilities:
  • Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
  • Participates in the prompt and courteous check in and check out of guests
  • Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
  • Develops and recommends appropriate training and development to meet Hotel and departmental needs
  • People developer/exporter

Requirements

See description

Job type
Fulltime job
Location
Marylebone, United Kingdom
Department
Management
Starting in
As soon as possible

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