Restaurant Supervisor - Crowne Plaza White Plains New York
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Restaurant Supervisor - Crowne Plaza White Plains New York

Crowne Plaza

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Restaurant Supervisor - Crowne Plaza White Plains New York

About the job

Description
About us

Do you see yourself as a Restaurant Supervisor?   What''s your passion? Whether you''re into tennis, shopping or karaoke, at IHG we''re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we''re looking for more people like this to join our friendly and professional team.

The Crowne Plaza White Plains is a well known landmark hotel in the Westchester, White Plains area. Located in the heart of the downtown district, this hotel enjoys an upscale and affluent clientele. The Crowne Plaza White Plains boasts an excellent local reputation and has served as host for many of Westchester’s most prestigious corporate and social clients.

By bringing your expertise and passion to any one of our brands, you will help us achieve our goal of creating great hotels guests love. We currently have a position available for Full Time Food and Beverage Supervisor.

This will be an excellent opportunity for an outstanding individual who share our passion for taking care of our guests. This professionally trained individual must be dedicated to providing customers with prompt enthusiastic service.

 

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Your day to day

JOB OVERVIEW:

Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.  Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

 

DUTIES AND RESPONSIBILITIES:

  • Train and schedule employees to ensure proper coverage.  Monitor performance and recommend corrective action.  Alert management of potentially serious issues.
  • Respond in a prompt and professional manner to guest requests and complaints.  Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.   
  • Oversee cash handling and check/credit policies and procedures.
  • Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.
  • Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
  • Ensure side work duties are complete and tables are set before, during and after operating hours.
  • Promote teamwork and quality service through daily communication and coordination with other departments. 
  • May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.
  • Perform other duties as assigned.
What we need from you

Qualifications and Requirements:

High school diploma or equivalent and one year food service experience in a full service restaurant or similar setting.  Some college or supervisory experience preferred.

 

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the outlet(s)
  • Handling food objects and products
  • Bending, stooping, kneeling

 

Other:

  • Communication skills are utilized a significant amount of time when interacting with customers and employees
  • Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
  • Mathematical skills, including basic math, cash handling, are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.
What we offer

In return we’ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people.  Mostly importantly, we’ll give you the room to be yourself

So What’s your passion?  Please get in touch and tell us how you can bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

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Restaurant Supervisor - Crowne Plaza White Plains New York

White Plains, NY, United States

Full-time, Indefinite

Start Date:

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