[{{ $ctrl._job.status.name | translate}}] Receptionist/Maitre d'
Daphne's

Posted

Job description

An exciting opportunity has arisen for an Assistant Maître d’ to join the team at Daphne’s, part of Caprice Holdings.

Daphne’s boasts a chic, effortless Italian charm with a relaxed atmosphere; it creates a home away from home for our loyal guests in surrounding Chelsea and Knightsbridge who frequent Daphne’s for its choice of staunchly Italian staples.

As Assistant Maître d’ you will be required to take reservations ensuring the restaurant booking procedures are followed. You will also be required to liaise with the floor staff and maître d’ team during service to ensure our customers receive the highest levels of service. As Assistant Maître d’ you will be responsible for greeting and seating our customers ensuring that all dietary requirements or special requests are communicated to the Managers, Head Waiter and Chefs.

Requirements

We are ideally looking for an Assistant Maître d’ who has:
• Previous experience in a similar Assistant Maître d’ / Receptionist role of a busy, high quality restaurant environment
• Previous experience within a premium quality customer facing environment is essential
• Have a genuine passion for creating an excellent customer experience
• Have the ability to multi task and effectively react to changing customer needs
• Be a natural and confident communicator both face to face and on the telephone
• Be organised and motivated and see tasks through to completion.
• Possess a good command of the English language.
• Be an excellent team player with good administration skills
• Support the Maître d’ and restaurant management team to ensure a smooth service
• A keen interest in the theatre, arts, current affairs and politics is desirable.
• Knowledge of Opentable would be advantageous
Job type
Full-time
Location
London, United Kingdom
Department
Hostess, F&B service, Customer Service
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite
Pay range
A highly competitive starting remuneration package
Other benefits
• Increased remuneration as you develop and progress in your role • Structured 2 - 4 week induction programme in the restaurant • Extensive career development and training opportunities • Meals on duty • Discounted gym membership • Access to our Cycle to Work scheme

Caprice Holdings

Caprice Holdings encompasses some of London's favourite restaurants.

From the glamour of Le Caprice to the elegance of Daphne’s and charm of The Mount Street Deli, the theatricality of The Ivy to the stylishness of Scott’s and 34 Mayfair and the magnetic allure of Sexy Fish, the intimacy of J Sheekey to the simplicity of Rivington Grill ~ these cover a wide variety of atmospheres and clienteles. Their cuisines, too, range far and wide: traditional and modern British, Tuscan, French and south east Asian. All, though, share a devotion to quality, demonstrated in the sourcing, seasonality, preparation and presentation of their food and drink, in the imagination of their design and in the warmth and skill of their service.

The Caprice group’s restaurants are renowned throughout the world, but they are as devoted to their regulars as their regulars are to them.

The Caprice group is always looking for new ways to entertain. In recent years there have been acclaimed new ventures in J Sheekey Atlantic Bar, The Mount Street Deli and 34 Mayfair, a thriving event production and catering company in Urban Caprice, a members’ club, The Club at The Ivy and 2 major refurbishments in Daphne’s (2014) and The Ivy (2015) – just in time for its 100th anniversary in 2017 and last, but not least, the much-talked-about Sexy Fish, launched in October 2015. All of this has been achieved while holding fast to our traditions, history and values.

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