Account Manager US H/F (English Speaker) - Montreal F/H
About the job
At Dayuse, routine isn’t really our style.
In 26 countries and 500 cities (and counting!), we’ve shaken up the hotel industry by opening the doors to hotel rooms and services… during the day!
Diving into crystal-clear waters, having a cocktail at the bar, taking a 5-star nap, working in peace and quiet or meeting a loved one in an exceptional setting… We quickly realized that the hotel was much more than just a place to rest your head at night.
By offering immediate, local experiences with a high quality of service, Dayuse meets the demands of modern urbanites with a unique and well-established offer.
Our US Business Development team is looking for a dynamic, motivated Account Manager based in our Paris headquarters to contribute to the development of our presence in the American market. This role will ensure day-to-day business relationship management with our partners and include the following missions:
Individualized day-to-day management of a (rapidly expanding!) portfolio of hotel partners
Present our hotel partners with opportunities that will help improve business by increasing total monthly turnover: negotiation of better offers, rates, time slots, and allocations
Creation and analysis of Business Reviews (KPIs) for each hotel
Building productive relationships with partners across multiple markets and cities
Constant collaboration with our on-site US-based Market Managers in order to maintain new and existing relationships with accommodation partners in this market
Weekly reporting to global Heads of Sales
- Native/perfectly bilingual English speaker required
- French is a strong plus
- Previous successful account management experience required
- Experience/familiarity with North American business culture desired
- Excellent communication and sense of diplomacy, capable of convincing partners and implementing suggestions
- Hospitality experience desired: front desk, guest relations, or reception is a strong plus
- Previous experience in the digital travel industry, especially OTAs is ideal
- At ease with internet tools including Google Suite, Microsoft Office, Excel etc
- Strong analytical skills
- Dynamic, reactive, and able to prioritize busy workloads
- Personal culture fit for a dynamic, multicultural startup environment
Language required: English. French is a plus
Dayuse.com is the worldwide leader in daytime hotel reservation platforms and a key figure in the hospitality revolution. By offering guests a novel experience that transforms luxury hotels into daytime living spaces, Dayuse.com is shaking up industry codes. Our platform provides a solution for modern consumers who demand unique and readily-available services to complement a fast-paced and hyper-connected lifestyle.
With headquarters in Paris and offices now in New York and Hong Kong, Dayuse.com’s service has grown to be available in 25 countries and over 200 cities with more than 5,000 hotel partners. After receiving a $17 million in Series A funding from leading Venture Capitalists in 2016, we are continuing our rapid expansion, winning Phocuswright's 2016 People’s Choice Award in the Innovation Launch category, Startup of the Year 2016 (l'Express/EY), then Finalist of the Future Startup Unicorns 2017 (Challenges/EuroNext).
To accompany us in this expansion, we’re recruiting tenacious and proactive talents, especially those driven by the desire to tackle the challenges of an innovative startup that is disrupting the digital travel industry.