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Spa Manager

db Hotels + Resorts


Spa Manager

Job Description

There has never been a more exciting time to join Pearl Spas at db Seabank Resort + Spa. We are a team of hardworking, dedicated hospitality professionals that come together to really make a difference to people's lives by fulfilling our mission to achieve excellence in everything we do.

The SPA Manager is responsible for the management of the Spa Area, treatments on offer, sales, upkeep and to manage a team of Spa Therapist to ensure a unique relaxation and well-being experience to our guests.

• Manages the SPA area and the team of Spa Therapists to ensure the highest level of service and satisfaction to our guests and patrons.
• Ensures a good variety of service and treatments including pricing to our guests to ensure the SPA generates revenues required.
• Ensures proper working knowledge of the process, benefits and outcome of all treatments and products in the Spa and maintains updated on latest market trends in relation to the SPA
• Adjust all treatments as per guest’s health evaluation.
• Upsell and promote all treatments and retail products and other services that the hotel offers.
• Handle and rectify all guests’ communication, queries and incidents confidently and in a discreet manner.
• Ensure all guests are welcomed and assisted in a unique environment.
• Maintain the premises clean and safe for all guests and the team.
• Use the appropriate communication when scheduling spa and massage services to all guests.
• Liaise as necessary between all spa employees’ weekly schedules and meetings while promoting all services among the rest of the hotel departments.
• Perform monthly spa inventory.
• Provide training and motivate all staff daily to achieve assigned targets.
• Ability to prepare and interpret financial and inventory reports required, ensure stock and cost control.
• Demonstrated skill in monitoring and coordinating team group activity.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel


• Minimum of two years’ experience in working as a Spa Manager ideally within a renowned spa

• A Diploma in Beauty Therapy, Holistic therapies or equivalent

• Knowledge of Health & Safety standards and hygiene requirements related to the industry.

• Be computer literate especially in Windows Office applications, Facebook and other social media platforms.

• Be willing to work flexible hours, including weekends and public holidays as necessary.

• Possess excellent communication skills in English and ideally two other European languages.

• An ability to work to and meet agreed to deadlines.

• Possess good organizational, sales and leadership skills

• Have a pleasant personality and a professional disposition.

• Maintain company grooming standards.


Job type
Mellieha, Malta
Starting in
As soon as possible
Contract duration
Other Benefits
- Meals provided during shifts - Transport provided at the end of evening shifts - Vacation leave entitlement of 24 days + extra days for public holidays on weekend (total entitlement 38 days in 2021) - Company Discount Card with discount on all our Restaurants & SPA after 3 months of employment - Basic Health Insurance Cover paid by Company after 1 year of service - Employment subject to a probationary period of 6 months - Assistance in finding accomodation and temporary accomodation in our hotels during the first 2 weeks of employment

db Hotels + Resorts

db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.

db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.

These are the ten chapters of the db story.

Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.

Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.

Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.

We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.

Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.

An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.

Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.

Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.

Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.

To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.

Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.

Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.

The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.

We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.

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