[{{ $ctrl._job.status.name | translate}}] Front Office Internship LONDON
Derby Hotels Collection London

Posted
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Job description

We are looking for an Intern to join our F&B Deparment at the Caesar Hotel.

Ensure the operation of the hotel, attending, managing, implementing and / or deriving the demands and needs of customers and / or internal staff as soon as possible and with maximum satisfaction.

Support for the management of all the processes that go through reception, management support check in / check out, support squaring the accounting data of other departments (end of shift, total closure, audit and error resolution), note Hotel occupancy and review billing.

Support by telephone and in person attend and manage customers, making direct sales and applying discounts according to the rules and respond to requests for information.

Support the department in managing customer complaints and manage the special needs of the staff itself.

The expected result will always be the total customer satisfaction and the best results for the company, working in an atmosphere of collaboration with different departments of the hotel, as well as other members of the reception.

Requirements

- Posibility to make an agreement with the university or academic center.
- Availability for a full time internship, from monday to sunday, two days off.
Job type
Internship, Traineeship
Location
London, United Kingdom
Department
Front Office reception
Languages
English
Starting in
As soon as possible
Duration
6 months
Pay range
300 pounds
Accommodation
Not included
Other benefits
One meal per day

Derby Hotels Collection

Derby Hotels Collection began in Barcelona in 1968 with the opening of Hotel Derby, a real Barcelona icon.

Since then, under chairman Jordi Clos, a Catalan businessman with close ties to the Barcelona tourism sector, the collection has grown to include establishments in Barcelona, Madrid, London and Paris. Why Collection?Because each of our hotels is unique, different from the rest, a piece of art in our collection.

With an emphasis on quality, service and differentiation, other hotels have been added to the collection: the Gran Derby in 1983, the Astoria in 1987, the Balmes in 1989, the Claris in 1992, the Villa Real in 1996, the Urban and The Caesar in 2004, Granados 83 in 2006, the Banke, Suites Avenue and Balmes Residence in 2009, and the La República, Bagués and Arai are scheduled to open in 2010-2011.

The project continues with the latest generation of Clos family, who share the same passion for art, design and fine hospitality.

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