Recepcionista Hotel Urban 5*GL
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Recepcionista Hotel Urban 5*GL

Derby Hotels Collection Madrid

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Expired

Recepcionista Hotel Urban 5*GL

About the job

Hotel Urban 5*GL selecciona un Ayte. Recepción/Recepcionista, el/la cual bajo la supervisión del Director de Apartamentos o Segundo de Recepción y realizará las siguientes funciones:

Asegurar el funcionamiento del hotel, atendiendo, gestionando, ejecutando y/o derivando las demandas y necesidades de clientes y/o personal interno a la mayor brevedad posible y con la máxima satisfacción.
Gestionar adecuadamente todos los procesos que pasan por recepción, gestionar el check in/check out, cuadrar los datos contables de los demás departamentos (cierre del turno, cierre total, auditoría..), constatar la ocupación y repasar la facturación.
Asumir funciones de guest relations y reservas en ausencia del responsable, recibiendo a los clientes y confirmando los servicios adicionales.
Atender y gestionar telefónicamente y presencialmente a los clientes, realizando ventas directas y aplicando descuentos de acuerdo con las normas y responder a las peticiones de información.
Gestionar las necesidades especiales del propio personal.

About you

mprescindible residente en Provincia Puesto Vacante. Madrid

Requisitos mínimos:

-Estudios mínimos Formación Profesional Grado Superior - Hostelería y Turismo

-Valorable Conocimientos y Manejo de Ofimática: utilización del programa TESIPRO.

-Disponibilidad completa en horario de mañanas, tardes, noches. Horario Rotativo.

-Al menos, 3 años de experiencia en Hoteles Urbanos o Similar.

-IMPRESCINDIBLE nivel de ingles Avanzado.

Competencias: iniciativa, orientación al resultado, relaciones interpersonales y trabajo en equipo.
  • Languages required: English and Spanish.

The company

Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others.

We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture.
We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests.
GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

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Expired

Recepcionista Hotel Urban 5*GL

Madrid, Spain

Full-time, Indefinite

Start Date:

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