Recepcionista Hotel 4S*
About the job
Derby Hotels Collection, importante empresa del sector hotelero en España, precisa incorporar a un/a Recepcionista para uno de nuestros hoteles, situado en el centro de Barcelona.
Sus funciones principales serán:
- Atender al cliente en todas sus necesidades desde que entra en el hotel hasta la salida.
Gestionar de forma eficaz y satisfactoria los check in y check out de clientes.
- Dar salida a las peticiones de la central: repasar reservas, cambios de tarifa, introducción de reservas en el sistema, notificaciones de cierre de hotel por ocupación completa y estar alerta por si piden reserva.
- Asegurar que el hotel funciona de forma idónea, atendiendo, gestionando, ejecutando y/o derivando las demandas y necesidades de clientes y/o personal interno, para conseguir resolverlas en el mínimo tiempo posible y con la máxima satisfacción.
Si te gusta la atención al cliente y tienes don de gentes..
¡Eres la persona que estamos buscando!
!Anímate a trabajar con nosotros!
- Según Convenio de Hostelería
- Dietas, uniforme
- Department: Reception Front Office reception
About you
Valorable: francés y alemán.
Experiencia de al menos 3 años en hoteles urbanos o similar.
Disponibilidad horario rotativo: mañanas, tardes y noches.
Imprescindible residencia provincia de Barcelona.
- Languages required: English and Spanish. German and French are a plus
The company
Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others.
We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture.
We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests.
GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Recepcionista Hotel 4S*
Full-time, More than 1 year
Start Date:
Latest start date: