Banquet Server- Seasonal

[{{ $ctrl._job.status.name | translate}}] Banquet Server- Seasonal
Disneyland Resort

Posted
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Job description


Banquet Servers are a tipped position responsible for greeting guests and creating an exceptional guest experience. They serve food and beverages to Guests, and must be able to exceed Guest expectations by answering questions and providing over the top Guest Service with the ability to engage the Guest and provide exemplary service.
Responsibilities
  • Sets the tables and buffets, planning linen, plates, silverware, glassware and accoutrements
  • Completes assigned side work as necessary such as polishing silverware, folding/rolling napkins, filling condiment caddies, sets up all side stations and buffets
  • May greet Guests, collect tickets and control Guest flow
  • Takes and delivers Guest food and drink orders at Hotel banquets, breakfast, luncheons, dinners and receptions. Has comprehensive knowledge of the menu
  • Replenishes food and refreshments during the event from onstage and/or backstage lay down area or kitchen
  • Maintains all buffets and cleaning of the event and pre-busses tables and buffets. Transports dirty trays with plates to stewarding/scullery area
  • May assist Guest with placement of event materials and/or other favors at Guest place settings of seat
  • Assists with clean-up after a function including miscellaneous items remaining in an event area at conclusion of events
  • Maintains assigned service station, including the clearing of cocktail barware from tables to bus stands
Basic Qualifications
  • Ability to multi-task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve Guest situations
  • Demonstrated excellent Guest service and service recovery skills
  • Adept at troubleshooting and can calmly handle difficult situations
  • Self-directed, trusted and well respected by peers
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Preferred Qualifications
  • Alcohol Awareness Training
  • Previous experience in a fast paced high volume environment
  • Previous restaurant experience
  • Previous table service experience
  • Basic wine knowledge
Company Overview At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. Additional Information SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. IMPORTANT: You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.
KEYWORD: DLR Casting, dlrcasting

Requirements

See description

Job type
Fulltime job
Location
Anaheim, CA, United States
Department
Other
Starting in
As soon as possible

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