Butler Services - Embajador

[{{ $ctrl._job.status.name | translate}}] Butler Services - Embajador
Dorado Beach, a Ritz-Carlton Reserve

Posted

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

A Personal Host is a dedicated service expert who personifies the Reserve service for each guest. Personal Hosts play the role of mission controller throughout a guest’s stay, hand crafting their experience. Through this single touchpoint, Reserve guests have access to all of the property’s services, amenities and offerings. Always available but never intrusive, the Personal Host coordinates logistics of each guest’s stay including spa services, dinner reservations, transportation and exploration of the property. The Personal Host is a master of timing and communication, ensuring that each guest’s needs are anticipated and met in a way that is fluid, seamless and seemingly effortless. The Personal Host effectively and immediately addresses any special guest requests or problems. In addition to ensuring guests’ every functional need is met, Personal Hosts add cultural value to the Reserve experience by sharing their love of place. Personal Hosts are storytellers who look for organic opportunities to share local knowledge, traditions and insider tips.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Higuillar, Dorado, Puerto Rico
Department
Rooms division
Starting in
As soon as possible

Other suggested jobs

{{:: 'Rooms Intern' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton Abu Dhabi, Grand Canal' | ellipsis : 35 : true }}

{{:: 'Assistant(e) Gouvernante Générale' | ellipsis : 40 : true }}

{{:: 'Conrad Bora Bora Nui' | ellipsis : 35 : true }}

{{:: 'Director of Rooms' | ellipsis : 40 : true }}

{{:: 'The St. Regis Doha' | ellipsis : 35 : true }}

{{:: 'Doorman' | ellipsis : 40 : true }}

{{:: 'JW Marriott Marquis Hotel Dubai' | ellipsis : 35 : true }}
Other jobs
Housekeeping Attendant
New Orleans, LA, United States
Breakfast Attendant
Silver Spring, MD, United States
Cook II-Outdoor Dining
Naples, FL, United States
View 16699 other offers