Residences Coordinator

[{{ $ctrl._job.status.name | translate}}] Residences Coordinator
Dorado Beach, a Ritz-Carlton Reserve

Posted
Interested in this opportunity ?

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
     Serve Residence owners and their guests by responding to personal instructions, requests, and arrangements. Uphold the highest levels of hospitality, safety, and security to our Residence owners and their guests. Accommodate Residence owners and their guests by furnishing information about the property and the surrounding area amenities, including venues on the campus, events, activities, hotel restaurant outlets, as well as local restaurants. Answer, record and process all Residence owners' calls, messages, requests, questions or concerns, and contact appropriate department (e.g. Engineering, Housekeeping) as necessary. Review shift pass-ons or daily memo books and register pertinent information in system (e.g., BuildingLink). Maintain Residences Rules and Regulations of Residence owners and their guests, including Residence owners' unit information, authorizations, system updates, as well as taking ownership and accountability of all on-site vendor interactions, authorizations and insurance requirements. Welcome, acknowledge and thank Residence owners with genuine appreciation and provide a fond farewell. Ensure uniform, nametags, and personal appearance are clean, professional, and in compliance with company standards. Anticipate and address Residence owners' service needs, assist individuals with disabilities, accommodate Residence owners' and their guests' requests while focusing on safety and security at all times. Speak with others using clear and professional language, prepare and review written documents accurately and completely and answer telephones within 3 rings using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, listen and respond appropriately to the concerns of other departments. Comply with quality assurance expectations and standards. Stand, sit or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Execute other reasonable job duties as requested.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Higuillar, Dorado, Puerto Rico
Department
Rooms division
Starting in
As soon as possible

Other suggested jobs

{{:: 'Front Office Agent - Casual' | ellipsis : 40 : true }}

{{:: 'London Marriott Hotel Marble Arch' | ellipsis : 35 : true }}

{{:: 'Duty Manager' | ellipsis : 40 : true }}

{{:: 'Sofitel Dubai The Palm Resort & Spa' | ellipsis : 35 : true }}

{{:: 'Chef de rang room service' | ellipsis : 40 : true }}

{{:: 'Hôtel du Collectionneur Arc de Triomphe' | ellipsis : 35 : true }}

{{:: 'Guest Services Associate I' | ellipsis : 40 : true }}

{{:: 'Sheraton Jabal Kaaba Makkah' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
Administrative Assistant II
Oxon Hill, MD, United States
Guest Service Expert
Baton Rouge, LA, United States
Accounting Clerk
Denver, CO, United States
View 15805 other offers