[{{ $ctrl._job.status.name | translate}}] Cluster HR Administrator
DoubleTree by Hilton London Kensington

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Job description

DoubleTree By Hilton West End, Victoria & Kensington are currently seeking a Cluster Human Resources Administrator, someone passionate and dedicated to join our Cluster Human Resources team.
Job Summary
·Conduct all trainings within the 3 hotels;
·Assists with all employee and labour relations activities within the hotel, to ensure compliance with the law and to control costs;
·Assists with the develop and implementation of recruiting and screening systems and procedures to attract qualified candidates for vacancies;
·Reads, screens and forwards appropriate applicants to Heads of Department in a timely and professional manner;
·Assists HOD’s in recruitment activities, including associated administration;
·Monitors equal opportunities during recruitment;
·Ensures disciplinary action is taken as required ensuring each employee is treated in a consistent, respectful and fair manner;
·Ensures that employees are disciplined based on a full investigation and that the correct documentation is maintained;
·Together with the Hotel Managers/Cluster General Manager and HOD’s, identifies employees for development, recommends and monitors individual development plans;
·Counsels employees, HOD and supervisors on an ongoing basis;
·Ensures compliance with corporate and hotel Human Resources guidelines, policies and procedures, as well as labour laws and regulations;
·Maintains complete and accurate employee files;
·Co-ordinates holiday, sick pay etc and honours request, taking in to consideration the needs of the business;
·Stay current with the latest Human Resources developments;
·Meets and exceeds expectations of employees by utilising leadership skills and motivation techniques to maximise employees productivity and satisfaction;
·Creates a positive work environment for all employees;
·Co-ordinates the evaluation of employee performance reviews;
·Co-ordinate and conduct exit interviews and give a feedback to Cluster HR Manager;
·To liaise with Operations, Health and Safety reps and company Insurers with reference to possible liability claims. To keep the Incident & accident report file;
·To up date daily the SALT replies and share info with HOD’S at daily morning meetings. To reply to all Salt surveys;
·To attend QA improvement planner meetings and to distribute and follow up on action plan;
·To regularly check and update social media websites such as Facebook and Twitter;
·Assist HR Manager with meetings, note taking, filing or administrating;
·Assist and support GM/DGM with Administration duties.;
·Creates a positive work environment for all employees;
·Open and distribute hotel post on a daily basis;
·Administers special employee recognition programs e.g. Employee of the Month;
·To undertake any other reasonable task as requested by the hotel management.
The ideal candidate for this position:
As Cluster Human Resources Administrator it is essential you can demonstrate the following skills and competencies:
Previous experience working in the Hospitality Industry and Human Resources;
Ability to multi-task in a fast-paced environment
Good organisational and administration skills
Positive attitude and good communication skills
Confident telephone manner
High level of IT skills
Excellent grooming standards
In return:
Private Health Care Program
Free meals on duty and free dry-cleaning service
Explore the world with our renowned discounted friends and family international travel program worldwide with 13 ‘brands’ under the Hilton Family
Training and development program with over 1,000 training courses available on our ‘Training University’
Free English lessons
Opportunities for promotion and transfer across departments and the group
28 days’ paid holiday during each year including Bank holidays
Excellent Employee Recognition programs
Free social and wellbeing events


Knowledge of Fourth Hospitality would be an advantage
Job type
London, United Kingdom
Human Resources
Starting in
As soon as possible
Contract duration

DoubleTree by Hilton London Kensington

Boasting a prime location in the prestigious Kensington area, DoubleTree by Hilton London – Kensington sits on the doorstep of the iconic Natural History Museum, the Science Museum and Victoria & Albert Museum. The hotel’s traditional regency-style façade compliments its contemporary interior, reflecting the elegant Kensington style. Enjoy easy access to Harrods, the designer boutiques of Knightsbridge and Portobello Market. Kensington Palace, Hyde Park and the Royal Albert Hall are just short stroll away.
Feel at home in our vibrant hotel lobby in central London. Expect a knowledgeable 24-hour Concierge service and complimentary WiFi throughout the hotel.

DoubleTree Hotel London - Victoria finished a refurbishment in 2014 and offers comfortable guest rooms and suites. Enjoy standard and deluxe rooms with generous work surfaces, Sweet Dreams® by DoubleTree beds and flat-screen TVs. Our premium deluxe rooms are located on the top floors, boasting stunning views over London and complimentary amenities.

Unwind at our 2 Bridge Place bar and restaurant with a large selection of drinks and international cuisine, or order a 24-hour in-room service. Enjoy a pre-theatre dinner in the restaurant before a brisk walk to The Victoria Palace. Our conference centre offers seven meeting rooms featuring natural daylight, catering service, and a complimentary business center. The hotel's business facilities and proximity to Victoria Station make it ideal for meetings and events of all sizes.

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