[{{ $ctrl._job.status.name | translate}}] Director of Sales & Marketing
Dream Phuket Hotel & Spa


Job description

Job Purpose:

Oversees the Sales & Marketing Department and works with the Excom in achieving the hotel’s market positioning and revenue goals. Provides support and advice to the General Manager in strategic planning and overall business goals relating to Sales & Marketing issues of the brand and the hotel. Protects and guards corporate standards, brand integrity and Hotel image.

At CASTELWOOD we want our guests to relax and be themselves which means we need team members to:
• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile


Marketing Analysis & Positioning:

• Provides a professional, advisory and executive support to the General Manager in meeting strategic goals. Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
• Participates in the development and implementation of policies and procedure for the department and hotel.
• Plans and develops annual budget, marketing strategies and promotion plans with General Manager based on hotel and corporate guidelines.
• To set and meet hotel objectives, sales target and budgeted revenues.
• Development and implement hotel’s Sales and Marketing plans.
• Establishes pricing strategies and sales targets for the hotel.
• Constant review and update pricing strategy on all distribution channels to maximize revenue for the hotel.
• To recommend solutions and strategies to further improve sales performance for the hotel.
• Monitor and evaluates competitive set performance, market trend and implement marketing strategies initiatives.
• Constant review and monitor sales account and online activities.
• Identify market needs and develop product accordingly.
• Monitor monthly outlook/forecast for rooms and catering.
• Conduct Sales visit together with Sales Team.
• Conduct Overseas Sales Trips and Trade Shows to target market.

Cooperation with Corporate Office and Participate in all marketing activities / promos:
• Liaises with Corporate office to ensure execution and smooth flow through of all Sales & Marketing initiatives.
• Participates in corporate office initiated sales and marketing events.
• To provide supervision, drive and motivate Sales & Marketing Team including reservations to achieve results.
• Manages special projects and other business related enterprises.
• Represents and promotes the hotel to all sectors in the community locally and overseas.
• Manages guest relations and client services including guest and client need, product and service knowledge, sales effectiveness, communication skills and guest and client feedback.

Department Administrative Management:
• Manages departmental changes and ensuring processes and required infrastructure are in place.
• Manages departmental expenses and budget.
• Ensures efficient utilization of departmental resources.
• Ensures files, correspondence and other relevant business documentation are maintained.
• Ensures the development, update and maintenance of promotional materials.
• Reports on the effectiveness of Sales and Marketing programs. Recruitment, training & development, team building, staff performance planning and review.
• To plan, schedule and implement appropriate training interventions to all levels to meet the needs of the department and staff.
• To role coach mid-level executives in the department.
• To ensure that all necessary working tools and equipment are provided to all staff in order to function efficiently.
• To ensure staff in the department is aware of their duties & responsibilities
Job type
Phuket, Thailand
Sales & Marketing
Chinese (optional), French (optional), Italian (optional), Russian (optional)
Starting in
As soon as possible
Latest start date
August 2018
Contract duration
More than 1 year
Pay range
Other benefits
transportation, meal allwance, provident fund , life & health insurance,service charg, Bangkok hospital clinice,

Dream Phuket Hotel & Spa

Dream Phuket Hotel & Spa is a place where you will discover the other side of yourself – your alter ego. So come find the fun you’re looking for in Phuket all day every day and night.

Whether you’re in the mood to relax poolside, hang out at the beach, or enjoy some private time in the comfort of ultra-modern accommodations, we have everything you desire.

Surrounded by lush hills, tropical plantations and the Andaman Sea, Dream Phuket Hotel & Spa is a show-stopper located in a sun-kissed spot only two minutes from our exlusive beach club, Dream Beach.

We know that when you come to stay, you're really here to play! Jetsetters, celebrities, city-escapers and dance party aficionados fill our A-list oasis year round in the spirit of adventure and exploration.

Isn't it time you join them?

This is your dream. We just provide the room service.

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