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Dusit Thani Laguna Phuket
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Front Office Manager
About the job
Job Summary and Responsibilities
To coordinate and oversee effectiveness of departments; Rooms & Guest Services, reservation, communication center, business center, guest services to provide the best services to the maximum of guests’ satisfaction with an objective to increase the profitability of the hotel. Maximize occupancy and average rate at all time. Closely coordinate room availability with the Director of Sales, Housekeeping and Engineering. Maintain a good relationship with travel agents and tour operators.
Job Requirements
1. Minimum education of Bachelor degree in Hotel Management or relevant discipline
2. Minimum of 5 years in Front Office experience in a similar capacity preferably in a 5 star class environment
3. Knowledgeable in Front Office Operation
4. Have excellent English communication skills both in written and spoken
5. Posses professional disposition with excellent communication and interpersonal skills
- Department: Reception Front Office reception