Duty Manager
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Duty Manager

Edsa Shangri-La, Manila

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Duty Manager

About the job

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila''s second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

 

DUTIES

 

Provides guest services in accordance with the policies, standards and guidelines set by Shangri-La Hotels and Resorts and the Hotel.  Ensures smooth operation of all hotel services and acts as liaison between Management and guests in ensuring guest’s safety, security and satisfaction.

 

 

REQUIREMENTS

 

  • College graduate
  • Must have solid background in Front Office operations
  • Excellent interpersonal skills, able to deal with guests & employees at all levels
  • Excellent communication skills, knowledge of a second foreign language an advantage
  • Excellent organizational leadership & administrative skills
  • Mature, with pleasant disposition & able to thrive under pressure
  • This position is available on a local package only
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Duty Manager

Ortigas Centre, Mandaluyong City, Manila, Philippines

Full-time, Indefinite

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