[{{ $ctrl._job.status.name | translate}}] Customer Service Coordinator
EF Education First

Posted

Job description

We are looking for a highly motivated, young professional to be our next Customer Support Coordinator working in our dynamic Barcelona office to provide exceptional customer service to our students and support in administration.

As a customer service oriented person, ensuring the highest levels of customer satisfaction will be your highest priority, achieved through excellent administration skills, inter-departmental communication and willingness to go the extra mile.
You will build strong relationships with our sales offices around the world and ensure EF Spain is well regarded among EF colleagues

Responsibilities:
•Tend to customer issues and general satisfaction
•Payment tracking
•Customer relationship building through several channels
•General administration

Requirements

Requirements:
•Passion for education and travel
•Creative problem solving
•Outstanding communication and interpersonal skills
•Native Spanish and fluency in English
•Strong customer service focus
•Excellent organizational skills
•Attention to detail
•Ability to remain calm under pressure
•At least 1 year of experience in customer service
•Strong sense of ownership and the drive to succeed
•Flexibility and availability (Saturdays included)
•Positive attitude
Job type
Part-time
Location
Madrid, Spain
Department
Administration & General, Sales & Marketing, Customer Service
Languages
English, Spanish
Starting in
As soon as possible
Duration of the contract
6 months

EF Education First

At EF, our work changes lives for the better – our products give confidence and freedom to people across the globe. This "for profit, for good" ethos is what motivates our teams to do better work every day and drives our business to grow year on year.

A career with EF combines the support and opportunity of a large organization with the spirit and energy of a small company. We look for thinkers and doers – creative, collaborative and motivated people who are excited by education, communication and travel.

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