Customer Service & Sales Intern

[{{ $ | translate}}] Customer Service & Sales Intern
EF International Language Campuses


Job description

At EF Education First, we are travelers, innovators, thinkers and doers. We readily promote an open and collaborative workspace. Our people are our biggest asset, and together we have created a culture of cooperation, project ownership, and impact. As the world leader in international education, with more than 52,000 staff and teachers working in 52 countries around the globe, our mission is simple: Opening the world through education. Since we were founded over 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Don't miss the unique opportunity to join our one-of-a-kind team!

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment.

As a Customer Service & Sales Intern you will join the Lisbon team for the sales, promotion and organization of our language and academic courses abroad. You will operate in a truly international environment with a young and dynamic team. This is a great opportunity to further develop your skills, take ownership and share your ideas within a global network of like-minded individuals.

The internship has a minimum of 3 months starting in January/February 2021 or May/June 2021. This is a non-paid internship. It can be a curricular internship.

Your responsibilities will include, but not be limited to:
- Process and qualify leads through telemarketing
- Talk with clients to clarify doubts about our language & study programs and destinations
- Give presentations to potential clients in various locations in Portugal
- Presence at fairs on various locations in Portugal (if applicable)
- Organize students' travel information and coordinate with schools abroad
- Support the sales team in all the sales admin
- Organize student predeparture meetings, both online and offline


- Native level of Portuguese
- Fluency in English
- International experience (study/work) preferred
- Enthusiastic and creative
- Sales oriented and target driven
- Proactive and able to work independently
- Positive attitude and great team spirit
- Goes the extra mile
- Strong communication skills
- Outgoing and friendly personality

If you passionately feel this is the right role for you, please submit your CV and cover letter in English.


Job type
Porto, Portugal
Sales & Marketing, Customer Service
English, Portuguese
Starting in
As soon as possible
Latest start date
June 2021
Duration of the contract
3 months

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