A Food Server with Embassy Suites Hotels is responsible for the order-taking and delivery of any food and/or beverage items - handled in a friendly, courteous, helpful, timely and professional manner - in the hotel''s continuing effort to deliver outstanding guest service and financial profitability.
What will it be like to work for this Hilton Worldwide Brand?
Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Evening Receptions every evening. Embassy Suites'' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.
Embassy Suites is one of Hilton Worldwide''s thirteen market-leading brands. For more information visit www.hiltonworldwide.com
If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.
What will I be doing?
As a Food Server, you will be responsible for providing service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items - handles in a friendly, courteous, helpful, timely and professional manner, resulting in a very high level of guest satisfaction. Specifically, you would be responsible for performing the following tasks to the highest standards:
Check station before, during and after shift for proper set-up and cleanliness
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Record the details of the order from guests, repeating the order to the guest to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments, Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any dessert items or specifically coffees
Ascertain guest satisfaction and present check.
Process check per hotel procedures.
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We''re passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We''re leaders in our industry and in our communities.
T Teamwork - We''re team players in everything we do.
O Ownership - We''re the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
- Job type
- Anaheim Resort, Orange, CA, United States
- F&B service
- Starting in
- As soon as possible
- Duration of the contract