Assistant People Training Manager
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Assistant People Training Manager

About the job

Assistant Training Manager

Kempinski training aims to provide strategic focus by developing and implementing great trainers and great training tools.

The overall scope of an Assistant Training Manager is to support the Director of People Training to deliver the above mission statement at both properties while preparing and developing themselves for a future training leadership role.

 

Emerald Palace Kempinski Dubai / Kempinski Hotel & Residences Palm Jumeirah

 

An impressive 100,000 square meters, the Emerald Palace Kempinski Dubai comprises 347 luxuriously appointed rooms, of which 36 are exquisitely spacious suites. Surrounded by pristinely landscaped tropical gardens are eight highly appointed royal villas with stunning views of the Palm Lagoon. The hotel’s wide variety of international restaurants, boutique mall and cinema provide ample dining and entertainment attractions. With its opening in 2018, the hotel’s classical design will complement the Kempinski Residences and Hotel Apartments Palm Jumeirah, which has been developed in the same architectural style and is located on the adjacent plot.

 

Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:   

  • Deliver Colleague Orientation and Brand Immersion program, train the trainer, customer service training, and any other assigned training in order to provide effective training & development support to improve service quality and Colleague engagement.
  • Provide training support and consultancy to departments working closely with the Director of People Training.
  • Develop training and internal communication resources to market training initiatives and programs
  • Compile Feedback and effectiveness of training activities.
  • Assist and coach Colleagues on Cross Training and ensure that records are kept up to date.
  • Support the design and development of new learning initiatives aligned with The Kempinski Brand
  • Closely work with Director of People Training to Audit department training records.
  • Create, update and maintain training department files for training programs.
  • Manage and update Venza and Lobster Ink Records and provide support to departments as required.
  • Ensure a clear and concise monthly training calendar is posted and made available for all colleagues.
  • Manage and maintain training notice boards.
  • Maintain a good rapport and working relationship with all colleagues, suppliers and vendors.
  • Track overall training and training results.
  • Coordinate all internal and external trainings and nominations
  • Prepare training certificates for all completed trainings.
  • Prepare training needs analysis working closely with the Director of People Training.
  • Make requisition for all required training related materials closely monitoring created budget and liaising with Director of People training.
  • Attend and contribute to department meetings, departmental trainer meetings, other scheduled activities.
  • Carry out your role in a safe and environmentally friendly way, protecting the health and safety of both colleagues and guests.
  • Promptly escalate any concerns or issues related to training processes and attendances to Director of People Training.
  • Maintain a high standard of personal appearance and hygiene as per the hotel’s grooming standards at all times.
  • Lead by example and promote Kempinski’s core values while maintaining a positive attitude.

About you

Desired Skills & Qualifications:

  • Very good Training & Presentation Skills
  • Excellent organizational and coordination skills
  • Great inter-personal, communication and customer-service skills
  • High degree of attention to detail
  • Good command in English
  • Good working knowledge of MS Word, MS Excel, MS Power Point and MS Publisher

 

About Kempinski

 

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential. 

 

Embrace an experience as individual as you are!

 

The company

Situated on the world’s largest man-made island, Palm Jumeirah -- an iconic landmark and one of the most prestigious address in Dubai, Kempinski Hotel & Residences Palm Jumeirah is a luxury all-suite family resort that combines stylish, opulent living with unparalleled personal service, providing our guests with unforgettable experiences inspired by our proud European heritage.

Comprising of 244 luxurious suites, penthouses and villas, three restaurants and bars, a 1,200 sqm temperature-controlled outdoor pool with whirlpool loungers, a dedicated shaded pool for children, a supervised kids club, a 24-hour fitness centre, 500 metres of private beach and 5-acre lush gardens, the resort enjoys year-round sunshine and abundance of open-air spaces -- simply the perfect island sanctuary for you and your loved ones.

Guests can also enjoy a range of water sports, such as scuba diving, snorkelling, sailing, surfing yacht and fishing trips in the Arabian Gulf as well as children’s activities.

Last, but not least, the hotel also avails of first-class business and conferencing facilities, making it attractive not only to leisure travellers, but corporates and business travellers alike.

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Assistant People Training Manager

Dubai, United Arab Emirates

Full-time, Indefinite

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