Trainee German National Sales Team

[{{ $ctrl._job.status.name | translate}}] Trainee German National Sales Team
Eschborn

Posted

Job description

POSITION SUMMARY
The German National Sales Team Sales Trainee will report to the Head of German National Sales Team.
The German National Sales Team Sales Trainee provides dedicated administrative support to the Head of German National Sales Team, the German National Sales Team Managers and German National Sales Team Group Desk to meet and exceed the expectations of both the internal and external customers, ensuring customer inquiries are handled in the fastest and most efficient manner.
The German National Sales Team (GNST) is funded by hotels in Germany & Austria and represents the extended sales force of the hotels. The focus is on group accounts which have requirements in at least 3 different German and Austrian cities/Clusters and a minimum spend of EUR 50 K yearly or 500 room nights threshold. The group focus of these clients is Germany and Austria.
• Each hotel will have an expectation of account production and an effective stakeholder communication is expected
• Clients will be assisted with their worldwide group inquiries
The German National Sales Team Trainee provides dedicated administrative support to the GNST to meet and exceed the expectations of both the internal and external customers.
The position is outlined for a period of at least 3 months.
SCOPE
The German National Sales Team Sales Trainee provides support to the GNST.
• Location requirements: The German National Sales Team Sales Trainee is to be located at the Eschborn office.
• Language Requirements: Fluent in German and English (speaking, reading and writing) required.
• Travel Requirements: There is occasional (5 %) business travel
EXPECTED CONTRIBUTIONS
Sales Support
• Supports the handling and handles international inquiries outside of Germany and Austria
• Supports the handling and handles of national (German and Austrian) inquiries
• Supports the GNST Group Desk
• Provides administrative support to the Head of GNST and the GNST Managers
• Covers the GNST Sales Group Desk
• Maintains database updated for all system
• Is fully conversant with the technical equipment provided and to follow all procedures. This includes– but is not limited to – SFA
• Prepares and analyzes reports and statistics
Financial Support:
• Handles the collection and reporting process of the Group Booking Fee in cooperation with the GNST Group Desk as well as Managers and follows up with Accounting
• Owner Relations:
• Supports primarily the GNST in its duties to the funding hotels and where required the Global Sales Office (GSO) to ensure team work
• Develops and maintains good relationships to both internal and external customers by providing a friendly and efficient service, meeting and exceeding the expectations of the GNST clients
• Participates in GNST meetings
• Is knowledgeable of the hotels in the region, their facilities and competition (with a focus on funding hotels in Germany and Austria)
• Is fully conversant with all Marriott brands and products
Other
• Takes ownership of Marriott’s Sales Organization’s Mission, Marriott’s Loyalty Basics and the Marriott’s Sales Basics
• Complies with Marriott Hotel Holding GmbH and Marriott International Hotels Limited Regional Office policies and procedures.
• Performs other duties as assigned to meet business needs

Requirements

See description

Job type
Internship
Location
Eschborn, Germany
Department
Other
Starting in
As soon as possible

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