Keep Active Auditor (Night Auditor)
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Keep Active Auditor (Night Auditor)

Even Hotels

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Keep Active Auditor (Night Auditor)

About the job

Description
About us

At EVEN® Hotels we provide a thoughtful lifestyle offering for travellers seeking more options to stay healthier and balanced away from home.Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more. As a member of the EVEN® Hotels team, you’ll bring your passion for wellness, encouraging others and building connections with every interaction.

Your day to day

Accurately balances all hotel income and expenses for 24 hour hotel operating period. 

  • Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
  • Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.

PEOPLE

  • Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
  • Promote team work and quality service through daily communications and coordination with other departments.

GUEST EXPERIENCE

  • Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.

RESPONSIBLE BUSINESS

  • Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
  • Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
  • Transmit credit card batches.
  • May assist with other duties as assigned.
What we need from you

High School diploma or equivalent plus some customer service experience.  Some college preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the public areas
  • Communicating with other people
  • Handling objects, products and computer equipment
  • Bending, stooping, kneeling

Other:

  • Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
  • Basic mathematical skills are used frequently.
  • Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
  • May be required to work nights, weekends, and/or holidays.
What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Closed

Keep Active Auditor (Night Auditor)

Alpharetta, GA, United States

Full-time, Indefinite

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