Addetto Portineria (categorie protette art.18 legge 68/99) - Excelsior Hotel Gallia
Addetto Portineria (categorie protette art.18 legge 68/99) - Excelsior Hotel Gallia

Excelsior Hotel Gallia a Luxury Collection Hotel Milan

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Addetto Portineria (categorie protette art.18 legge 68/99) - Excelsior Hotel Gallia

About the job

Job Number 23207759
Job Category Rooms & Guest Services Operations
Location Excelsior Hotel Gallia a Luxury Collection Hotel Milan, Piazza Duca D'Aosta 9, Milan, Milano, Italy VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

 

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

 

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About you

  • Language required: Italian.

The company

Established by the venerable Milanese Gallia family in 1932, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan endures as a landmark in the center of Italy’s most dynamic and creative city.
Iconic and visually distinct, the hotel seamlessly celebrates avant-garde fashion, unique design and epicurean heritage through crafted moments and intriguing perspectives.
Excelsior Hotel Gallia is essentially Milan.

TIMELESS ELEGANCE

A celebration of Italian craftsmanship, the 182 rooms at the Excelsior Hotel Gallia are furnished with items handmade in local ateliers. The hotel has 53 suites with a refined style, inspired by the taste of the famous Milanese designers Gio Ponti and Achille Castiglioni.

Unique in its kind, the Katara Royal Suite, at 1,000 square metres, is one of the largest royal suites in Italy. Located on the seventh floor, it offers two terraces, four bedrooms and a private spa.

RESTAURANT TERRAZZA GALLIA

Restaurant Terrazza Gallia delights gourmet palates with traditional Italian dishes reinterpreted in a contemporary key by the Lebano brothers in collaboration with the tristellati Cerea brothers.

#excelsiorgallia #excelsiorhotelgallia

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Addetto Portineria (categorie protette art.18 legge 68/99) - Excelsior Hotel Gallia

Milan, Italy

Full-time, Indefinite

Start Date:

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