Garrison Server
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Garrison Server

Fairmont Austin

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Garrison Server

About the job

 

 

Garrison Server
 
Garrison seeks full-time FOH professionals to join our team! The ideal candidate must be able to effortlessly multi-task, possess great communication skills, team oriented, and enjoy the learning aspects of food and beverage.  The candidate must be organized in all aspects of service, prepared, and comfortable within an elevated dining environment.  As the curator of the guest experience the candidate will be overseeing all matters of the dining experience and should be able to execute flawless table service as well as performing all collateral duties with precision and exactness.  Extensive wine and food knowledge is required to ensure a higher level of service.   
 
Garrison Overview:
 
A ‘Restaurant within a Restaurant’ providing Modern American live fire cuisine with an extensive wine list.
As a Garrison Server, you will be an ambassador for the exceptional service and cuisine that are hallmarks of a Fairmont Hotels & Resorts dining experience. Your warm, personal attention and in-depth knowledge of our outstanding Food & Beverage offerings gives you the opportunity to create a unique, memorable, and valuable experience for our guests. In this ‘Restaurant within a Restaurant’ attention to detail and maintaining a sense of urgency is paramount. You will be working hand in hand with management and a small team to maintain a seamless guest experience.
In becoming a part of the Fairmont Austin family, we offer you unrivaled benefits. Not only do you get to open the largest Fairmont property in North America, you will be working directly with some of the most talented hospitality professionals in the industry. Our culinary team is led by Chef Andre Natera who has cultivated a collaborative, embracive, and professional philosophy within the Food and Beverage department that we are proud to share with you. With top of the line equipment in both the front and back of house, you will be able to provide an extraordinary experience to your guests.  Chef Jason Purcell comes to Garrison in the role of Chef de Cuisine, bringing years of experience working with top Chefs throughout the country.  Chef Purcell having led several kitchens will be leading all aspects of food on the Garrison menu and is excited to have a hand in mentoring and leading the Garrison team.    
 
Hotel Overview:
Fairmont Austin will offer 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US. 
 
Summary of Responsibilities:
Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offers professional, engaging and friendly service
  • Accurate and timely production of customer orders and server orders
  • Professional, friendly mannerisms with guests and associates
  • Ability to deal and work with associates gracefully, even while under pressure
  • Keep all working areas in a clean and safe condition
  • Adherence to all company policy and standards of customer service
  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Follow Garrison policies, procedures and service standards
  • Have full knowledge of food and beverage menus
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

 

 

Qualifications:

  • Previous service experience an asset
  • Previous point of sale system experience an asset, but not required
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

 

Visa Requirements: Candidates must be legally eligible to work in the United States.APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 

 

 
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Garrison Server

Downtown, Austin, TX, United States

Full-time, Indefinite

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