Spa Operations Manager

[{{ $ctrl._job.status.name | translate}}] Spa Operations Manager
Fairmont Austin

Posted

Job description

 

 

Spa Operations Manager

 

For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Hotels & Resorts offers a wide selection of luxurious Spa treatments and experiences. Your leadership and passion as Spa Operations Manager will foster an engaged team of Spa professionals whose exceptional service and skills are turning moments into memories for our guests.

Hotel Overview: Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US. 

 

Summary of Responsibilities:
Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offers professional, engaging and friendly service
  • Direct and lead the day-to-day Spa operation ensuring all standards are followed
  • Promote and sell customized Spa programs to conference groups and individuals
  • Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques
  • Ensure team members are familiar with all areas of the Spa operation, including product knowledge and retail sales
  • Assist in the recruitment, development and training of all leaders and support staff
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Other duties as assigned
Qualifications:
  • Previous leadership experience within the Spa field required
  • University/College degree in a related discipline is an asset
  • Computer literate in Microsoft Window applications required
  • Experience in the luxury hotel industry is an asset
  • Experience and certification in one of the Spa disciplines of fitness or therapy preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Candidates must be legally eligible to work in the United States.

 

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

 

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

 

Requirements

See description

Job type
Fulltime job
Location
Downtown, Austin, TX, United States
Department
Other
Starting in
As soon as possible

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