In-Room Dining Server - Part Time
Our guests are always at home at Fairmont Château Laurier - and their In Room Dining experience is no exception. As In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.
Hotel Overview: Fairmont Château Laurier is the iconic hotel of Ottawa - Canada's capital city. Built in the age of grandeur, Ottawa's very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies.
Summary of Responsibilities:
Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of all beverage lists
- Deliver food and beverage in a timely and accurate manner
- Pick up orders efficiently from the kitchen
- Check outgoing orders for quality and accuracy of set up
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
- Previous Food & Beverage service experience required
- Previous Point of Sale System experience preferred
- Excellent communication skills in both official languages
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Smart Serve Certification
Physical Aspects of Position(include but are not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 20 lbs
Frequent kneeling, pushing, pulling, lifting
Visa Requirements: Must already be legally eligible to work in Canada
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!