Wilfrid's Server (Part Time)
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Wilfrid's Server (Part Time)

Fairmont Château Laurier

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Wilfrid's Server (Part Time)

About the job

 

 

Wilfrid's Server (Part Time)

As a Server with Fairmont Château Laurier, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

 

Hotel Overview:  Fairmont Château Laurier is the iconic hotel of Ottawa - Canada’s capital city.  Built in the age of grandeur, Ottawa’s very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château.  A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies. 

Summary of Responsibilities:

Reporting to the Assistant Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Follow outlet policies, procedures and service standards
  • Have full knowledge of beverage lists and promotions
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
 

Qualifications:

  • Previous customer service experience required
  • 1-2 years server experience in a similar environment
  • Previous point of sale system experience an asset, but not required
  • Excellent communication and organizational skills
  • Fluent in both official languages required
  • Smart Serve Certification required 
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Passing grade on the written recruitment server exam

 

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, lifting
  • Occasional ascending or descending stairs and ramps

 

Visa Requirements: Must be eligible to work in Canada

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 

 
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Wilfrid's Server (Part Time)

Byward Market - Parliament Hill, Ottawa, Canada

Full-time, Indefinite

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