Outlet ManagerAt Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure your Outlet is both a preferred dining destination and workplace. Hotel Overview: A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Just minutes from Dubai's key attractions, our hotel is linked to the Dubai International Convention Centre. Ten contemporary dining experiences intrigue the palate, our signature Spa and health facilities offer a wealth of amenities, including two terrace sundecks complemented by handcrafted mosaic swimming pools. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.
Summary of Responsibilities:
Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
All areas of Guest service and core standards including the creation of new ideas to assist with the continued development of Fairmont Dubai’s image as a leader in food and service offerings and as a Food & Beverage destination
Supervise, coordinate and direct all Colleagues
Maintain high morale and team spirit within the department
Lead and coach all Colleagues and Leaders in the department
Ensure adequate manning levels to satisfy Guest needs
Create and implement Colleague-training initiatives
Adhere to all budget guidelines
Work together with the culinary & stewarding team to ensure that all food service meets or exceeds Guest expectations and to promote teamwork as a strong component of the daily service culture
Monitor and continually develop Food & Beverage controls
Control and analyze the level on the quality of service, Guest satisfaction, Colleague satisfaction, operating equipment, and grooming standards
Conduct training, promotional plans, interviewing, and job performance management
Participate in service as necessary in accordance with restaurant needs
Control stocks for daily use in the Outlet to ensure service requirements are met
Create and innovate new ideas and promotions to generate revenue
Ensure Safe and Healthy work environment
Maintain the Outlet’s cleanliness as well as ensure all maintenance needs are looked after
Participate in the preparation of the Food and Beverage department budget and goals
Schedule Guest reservations and arrange for private functions or special events
Attend and participate in the daily Food and Beverage meetings
Check opening and closing duties assigned to all Colleagues
Maintain staff log book
Conduct pre-meal briefing
Track and compile daily, monthly and yearly sales reports
Ensure that the outlets maintain high quality service standards
Perform daily checks on staffing level, quality control, maintenance and cleanliness
Other duties as assigned by Assistant Director of Food & Beverage and Director of Food & Beverage
- Previous Food and Beverage leadership experience required
- Previous Point of Sale System experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
- Job type
- Trade Centre, Dubai, United Arab Emirates
- Starting in
- As soon as possible
- Duration of the contract
In the heart of this unique destination is Fairmont Dubai. Conveniently located, this luxury hotel in Dubai is just 10 minutes away from the world’s largest shopping centre – The Dubai Mall, Burj Khalifa, the tallest man-made structure in the world, and the Dubai Fountain, which shoots water as high as a 50-storey building, as well as being minutes from Dubai’s coastline with a number of popular beaches like Jumeirah beach. A few metro stops from the hotel is Mall of the Emirates – a multi level shopping mall that houses Ski Dubai, the Middle East’s first indoor ski resort and snow park.
The hotel is also directly connected to the metro system and is linked to the convention and exhibition areas of the Dubai World Trade Centre by a covered, air-conditioned bridge.
Recently completing a multi-million dollar lobby renovation, the hotel also boasts natural daylight throughout the majority of its meeting spaces located on the 33rd floor, while 394 guestrooms, suites, and penthouses provide a welcome retreat whether traveling on business, leisure or both.
An array of restaurants and lounges await you from Noire – the Middle East’s only dining in the dark concept, The Exchange Grill, a New York inspired steakhouse to Dokuz, an outdoor rooftop Turkish lounge or Catch, the contemporary American restaurant that serves sophisticated seafood with an energetic dining atmosphere.
Fairmont Dubai also features two of the trendiest night clubs in the city. Cavalli Club by international fashion designer Roberto Cavalli has quickly become one of Dubai’s most elite nightspots, while London Mayfair’s Cirque Le Soir brings a carnival atmosphere and spectacular theatrics.
For the business or leisure traveller seeking tranquility and relaxation, Fairmont Dubai offers The Spa, covering 40,000 square feet of leisure facilities featuring a Health Club and two rooftop swimming pools, providing breathtaking views of sunrise and sunset over an ever-changing Dubai skyline.