Reception AgentFirst impressions are everything! As a Reception Agent with Fairmont Hotels & Resorts you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit. Hotel Overview:
Summary of Responsibilities: Reporting to the Front Desk Supervisor, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Proficiency in English (verbal and written), second language an asset
Previous customer related experience preferred
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
- Job type
- Fujairah, United Arab Emirates
- Front Office reception
- Starting in
- As soon as possible
- Latest start date
- November 2018
Fairmont Fujairah Beach Resort
Nestled amongst the hidden valleys of the majestic Al Hajar Mountains, Fairmont Fujairah Beach Resort lies along the coastal region of Dibba, the second largest town in the emirate of Fujairah. Set against a dramatic backdrop of rugged terrain, travelers can expect to discover a destination lauded for its natural beauty, with archeological and heritage sites all within easy accessibility from the resort.
Fujairah’s only art inspired resort, this luxury sanctuary comprises just 180 guest rooms and suites, all of which features either marina or ocean views. A showcase of art pieces from around the globe, the resort’s interior design is a juxtaposition of modern bohemian meets art-deco infused with arabesque touches. This sophisticated design theme is also communicated in its dining venues. From international to Italian to the freshest of seafood, five varied options present a myriad of flavors and interior design intended to delight your five senses. Event planners will also be pleased with the array of choices available. Floor-to-ceiling windows accord an air of elegance to naturally-lit indoor spaces, while landscaped lawns and the great outdoors are the perfect setting for a fairytale wedding or a charity gala.
Surrounded by panoramic views of the Gulf of Oman and mountainous landscape, the resort offers a wide range of recreational activities. Be it hiking, water sports, aquatic adventures, spa indulgences or just simply pool and beach lounging, reconnect with nature or rejuvenate spirits.
With a rich history dating back thousands of years, come and explore a different side of the United Arab Emirates with Fairmont Fujairah Beach Resort – before the rest of the world does.