In Room Dining Server

[{{ $ctrl._job.status.name | translate}}] In Room Dining Server
Fairmont Grand Del Mar

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Job description

 

In Room Dining Server

Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.
 
Hotel Overview:  Just east of the Pacific and slightly north of Expectation.Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.
Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.  
 
 
Summary of Responsibilities:
Reporting to the In-Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:
 
Responsible for the ultimate professional guest service.  Knowledge of product.  Service of all food and beverage to the guests in guest Rooms, Suites and Villas.  Cleanliness of the entire In Room Dining area.
  • Displays a congenial appearance.
  • Clear, clean, reset and maintains Room Service station during shift.
  • Assist other Servers to give the best possible service as specified in Room Service Standards of Service Manual.
  • Understands the processes of delivery and removal of all room service product and equipment.
  • Handle all guest checks according to Hotel policy.
  • Always works with and supports other servers and coordinators.
  • Maintains pars and equipment as needed to successfully accomplish all room service tasks.
  • Completion of side work as assigned by Manager or Captain.
  • Assist guests in a friendly, professional manner.
  • Follow directions from Manager at all times.
  • Maintain proper uniform, ID badge and nametag at all times.
  • Other job related duties as assigned.
Qualifications:
  • Understand and comply with all company and departmental rules and regulations, policies and procedures. 

  • Skill in establishing and maintaining effective working relationships with staff and guests. 

  • Prior serving experience minimum 2 years.

  • Food Handlers Card required.

  • Knowledge of Restaurant operations, services, and facilities.

  • Knowledge of Forbes Service Standards is a plus

  • Sommelier certification is a plus

  • TIPS Training or equivalent Responsible Alcohol Service Training is a plus

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.

  • Requires good communication skills, both verbal and written

  • Must possess basic computational ability.  

  • Must possess basic computer skills.

  • Must have superior guest service abilities as well as complete understanding of California serving guidelines.

  • Ability to solve problems and make rational decisions.

  • Requires cash handling and making change accurately. 

  • Requires regular, predictable attendance.

Physical Aspects of Position(include but are not limited to):        
  • Most work tasks are performed indoors.  Temperature generally is moderate and controlled by Resort environmental systems.
  • Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
  • Requires transporting, pushing, pulling and maneuvering carts weighing up to 70 lbs.
  • Must be able to lift up to 40 lbs. on a regular and continuing basis.
  • Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
 
Visa Requirements: Must be eligible to work in the US
 
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
 
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
 
Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V
 

                                                                         

Requirements

See description

Job type
Full-time
Location
Carmel Valley, San Diego, CA, United States
Department
Other
Starting in
As soon as possible

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