Leisure Sales Manager

[{{ $ctrl._job.status.name | translate}}] Leisure Sales Manager
Fairmont Grand Del Mar


Job description





Sales ManagerSelling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.


Hotel Overview:   

Just east of the Pacific and slightly north of Expectation.Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.

Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.

Summary of Responsibilities:

Reporting to the Regional Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: 


Selling a memorable experience in an authentic location is the essence of a Leisure Travel Sales Manager’s role at Fairmont Grand Del Mar.  The Leisure Travel Sales Manager is the primary point of contact to the luxury leisure market and is an important ambassador for the resort.  Responsibilities include account management, guest room sales, contract negotiations, customer service, and execution of flawless guest experiences.  The candidate will both identify and solicit new accounts in the leisure travel market.  Customer base will include travel agencies, domestic and international wholesale operators, extended stay guests and the local business travel market.  Duties include on property entertainment, outside sales calls and travel.

  • Ensure prompt and courteous service is extended to both internal and external customers
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

  • Development and execution of  a successful business plan

  •  Establish parameters, quotes and negotiate rates, confirming by written contracts

  • Maintain accounts, contact, activity and business details within the appropriate software applications

  • Network with other similar Accor hotels and Global Sales Organization to maximize business opportunities

  • Involved in revenue management team of resort and close relationship with Director of Revenue Management

  • Maintain active presence in local community

  • Coordinate with the needs for VIPS in leisure  market

  •  Weekly sales calls and entertainment

  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations

  • Coordinate business trips and appointments within assigned markets

  • Work closely with other departments to ensure all details are in order for on property entertainment, hotel tours and guest stays

  •  Prepare weekly, monthly, quarterly and annual reports, as required

  • Balance operational, administrative and Colleague needs

  • Follow departmental policies and procedures

  • Follow all safety  policies

  •  Other duties as assigned

Qualifications and Skills:
  • 5 years of sales experience in luxury resort in similar position
  • University/College degree in a related discipline preferred
  • Computer literate in Microsoft Window applications and/or relevant computer applications required 
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Strong solicitation and selling skills
  • Organized and detailed oriented individual
  • Strong negotiation skills
Additional Requirements:
  • All colleagues must maintain a neat, clean and well-groomed appearance per The Grand Del Mar grooming standards.


Visa Requirements:  Must be eligible to work in the US APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!




See description

Job type
Carmel Valley, San Diego, CA, United States
Starting in
As soon as possible

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