Supervisor,Housekeeping
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Supervisor,Housekeeping

Fairmont Jaipur

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Supervisor,Housekeeping

About the job

 

 

 Supervisor, Housekeeping

Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

 

Hotel Overview: 

 

A leader in the global hotel industry, Fairmont Hotels & Resorts offers guests an extraordinary collection of iconic luxury properties, including New York’s The Plaza, Shanghai’s Fairmont Peace Hotel and London’s The Savoy. We are proud to extend this tradition of hospitality to our first destination in India, the exquisite Fairmont Jaipur opening on 9th August 2012.

As the stunning capital of the Indian state of Rajasthan, Jaipur—known as the ‘Pink City’—beckons with a host of wonderful attractions, from breathtaking architecture to lush greenery to bustling avenues. Embracing this rich and colourful setting is Fairmont Jaipur, a modern landmark built in the tradition of the region’s grand Mughal palaces. Amid pristine gardens and elegant water features, the hotel offers 245 spacious, beautifully appointed guest rooms—featuring traditional decor, large bathrooms and the utmost in luxurious details. Adding to the conveniences the hotel also includes a selection of exclusive restaurants- Zoya for international cuisine, the Tea lounge Anjum, that brings a new dimension of service in the fine art of tea tasting, library bar Aza and the Cigar Diwan, (60,000 square feet) of conference space, the largest in the region. With Fairmont Jaipur, we are excited to introduce a new audience to the understated elegance, hallmark service and unforgettable experiences that have long captivated our discerning guests, the world over.

 

 

Summary of Responsibilities: Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Handle Guest concerns and react quickly, logging and notifying the proper areas
  • Actively participate in daily briefing, daily warm up and department meetings
  • Ensure Room Attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned 

Qualifications:

  • Proficient in English (verbal & written) essential
  • High school diploma or equivalent preferred
  • Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
  • Proven training skills
  • Experience with Hotel Property Management System, Micros-Fidelio desirable
  • Proactive with a meticulous eye for detail
  • Strong organizational, supervisory and communication skills
  • Able to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

 

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

 

Visa Requirements:  Candidate must be eligible to work in India.

 APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 
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Supervisor,Housekeeping

Jaipur, India

Full-time, Indefinite

Start Date:

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