Hotel Overview: Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.
Summary of Responsibilities:
Consistently offers professional, engaging and friendly service
Assist with answering telephones in the Catering Office and directing calls appropriately. Accurate message taking and relaying information is imperative as well as offering assistance to client when Manager is not available.
Assist the Catering and Conference Services team with direct administrative support.
Complete all introductory emails with accuracy.
As a key operator, assist in maintaining an accurate client and menu/BEO data base in Opera and adhere to all Fairmont Hotels and Resort Opera system standards.
Periodically coordinate all details of small groups as deemed by the Director, Catering and Conference Services.
Periodically assist with managing the on-property needs of large groups as deemed by the Director, Catering and Conference Services.
Ensure all indicated meeting planners receive the appropriate JD Power surveys.
Maintain file system (active and inactive).
Order office supplies and maintain par stock of all items.
Ensure prompt and courteous service is extended to both internal and external customers.
Attend BEO meetings when applicable.
Have a complete knowledge of hotel services and accommodations.
Participate in hotel and training programs when applicable.
Provide distribution of all banquet event orders/change logs/guarantee sheets on a daily basis and weekly distribution.
- Previous experience is an asset
- College degree/diploma in Hotel/Restaurant Management an asset
- Must possess an advanced degree of knowledge in Excel and Word. Knowledge of Opera is an asset
- Energetic, self motivated and flexible to change
- Excellent verbal and written communication skills
- Must be professional, enthusiastic, a strong team player and possess excellent organizational skills
- Proven ability to meet deadlines in a fast paced work environment
- Ability to multi task to accomplish job responsibilities
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Sedentary work. Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
Visa Requirements: Candidates must provide proof of eligibility to work in the Unites States of America.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Fairmont Miramar Hotel & Bungalows is proud to be an Equal Opportunity Employer
- Job type
- Fulltime job
- Wilshire Montana, Santa Monica, CA, United States
- Starting in
- As soon as possible