Restaurant Supervisor, Food & Beverage

[{{ $ctrl._job.status.name | translate}}] Restaurant Supervisor, Food & Beverage
Fairmont Pacific Rim

Posted

Job description

 
Do you have what it takes to be our new Restaurant Supervisor?
 
Summary of Responsibilities:
Reporting to the Assistant Restaurant Managers, responsibilities and essential job functions include but are not limited to the following:    
  • Offer genuine sense of hospitality at each point of guest and team contact 
  • Leading the Restaurant team in all aspects of the department
  • Act as role model where you consistently offer professional, friendly and engaging service and ensure FORBES 5 Star dining service standards are followed
  • Must be able to think independently
  • Have full knowledge of all offerings
  • Ensure all restaurant information and tools are maintained at the highest level 
  • Take lead in handling all guest concerns, reacting quickly and professionally with the goal to bring around full resolution with guest satisfaction top of mind
  • Create and maintain a positive company culture with aim to sustain an engaged,  knowledgeable and enthusiastic team while building mutual trust, respect, and cooperation
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
  • Ensure teamwork and effective communication between back of house and front of house
  • Ensure that all safety and sanitation policies are followed when handling food and beverage

 

 
 

Qualifications:

  • A passion for all things hospitality required
  • The ability to be happy and welcoming, responsive and solution oriented is a must
  • Must be able to demonstrate the ability to handle the pressures of providing excellent service in a fast paced atmosphere with genuine interest and passion for food, wine and crafted cocktails
  • University/College degree in a related discipline preferred
  • Previous Luxury hospitality experience required
  • Food and Beverage experience in a high capacity role preferred 
  • Previous experience in a high volume restaurant preferred
  • Experience with FORBES 5 Star is preferred
  • Previous MICROS/Silverware experience preferred
  • Computer literate in Microsoft Window applications required
  • Excellent leadership, communication, organizational skills required
  • Strong interpersonal and problem solving abilities required
  • Highly responsible and reliable required
  • Ability to work cohesively as part of a team required
  • Ability to focus attention on guest needs, remaining calm and courteous at all times required

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Requirements

See description

Job type
Full-time
Location
Central, Vancouver, Canada
Department
Other
Starting in
As soon as possible

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