Rooms Division ManagerAs Rooms Division Manager, the strategic support and leadership you provide to your teams will ensure exceptional service standards, maximized operating results and memorable guest experiences.
Central to shopping, sightseeing, restaurants and bars, and the business district. The green park surrounding the Fairmont Quasar Istanbul, offers breathing space in a dense part of the city. The hotel is about 20 km to Atatürk Airport and in convenient walking distance to metro. Business and leisure travelers alike will experience the utmost in comfort and luxury at the Fairmont Quasar Istanbul. The 209 luxury guestrooms include 25 Suites, 33 Gold Rooms and 64 Apartments, all elegantly designed for the discerning modern traveler and cuisine that ranges from traditional Turkish to health-conscious to international, guests will find just what they need for the perfect Istanbul experience. Fitness enthusiasts can enjoy the 2000 sqm, well-equipped Willow Stream Spa and Health Club, during summer, guests can also enjoy our outdoor swimming pool overlooking the Bosphorus.
Summary of Responsibilities:
Reporting to the Executive Assistant Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead and manage the day to day operations of Front Office, Guest Services and Housekeeping ensuring all service standards are followed
- Prepare annual budgets and administer in a fiscally responsible manner
- Lead and support all areas in the achievement of their financial and operational targets
- Control all purchases for the department, consistently aware of quality and cost
- Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
- Oversee group business, reviewing and ensuring details of group resumes are met
- Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
- Previous experience in a senior leadership role required
- Having strong Front Office operation experience
- Computer literate in Microsoft Windows applications and Opera required
- University/College degree in a related discipline preferred
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Fluency in English & Turkish
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
- Job type
- Fulltime job
- İstanbul, Turkey
- Starting in
- As soon as possible