Executive Office Trainee (Prácticas)
At Fairmont Hotels & Resorts, our colleagues strive to provide exceptional service to our guests and also to one another. This is your chance to showcase your excellent interpersonal skills and strengths which you will be able to use to support hotel operations, internal projects and work to create an unforgettable guest experience. Working daily with our social media and online channels you will be working hard to maintain and improve our online reputation.
Set in 25,000 square meters of breath-taking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and Catalonia.
Reporting to the Executive Assistant to the General Manager, your responsibilities and essential job roles include but are not limited to the following:
·Consistently offering professional, engaging and friendly service
·Writing responses to guest feedback in online channels and social media daily
·Analyzing weekly and monthly online reviews and developing plans to increase the online reputation
·Writing official letters to guests
· Introducing of statistical data for reporting
· Creating periodic reports
·Updating customer profiles
·Working and leading internal projects
·Supporting the running of external events
·Assuming some of the tasks of the Executive Assistant
·High proficiency in English
·Excellent communication and writing skills
·Expert in Windows, Office and other related programs
·High quality organisational skills
·Proficiency in Spanish (preferred but not required)
- Job type
- Barcelona, Spain
- Starting in
- As soon as possible
- Contract duration
Fairmont Rey Juan Carlos I
Set in 25,000 square meters of breathtaking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links as well as a shuttle service to city cente, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and wider Catalonia.
Major attractions and amenities, including the famous Camp Nou stadium, the Barcelona Polo Club and the financial district, are all within easy reach of the hotel, and the vibrant restaurants, bars and shopping streets that have made Barcelona a world-class destination are just a stone’s throw away.
Whatever your reason for visiting Barcelona The Fairmont Rey Juan Carlos I, with its 432 elegantly appointed guest rooms and suites, engaging service and glamorous ambience, will ensure you have a memorable stay.