Cigar Room Manager
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Expired

Cigar Room Manager

About the job

Cigar Room Manager
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure your Outlet is both a preferred dining destination and workplace.

Hotel Overview:

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 381 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of ten food and beverage outlets on property including 24-hour in-room dining—offer a mix of culinary and entertainment options that mirror Dubai’s cosmopolitan air including Indian and Mediterranean cuisine and a Brazilian churrasco experience. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Juniors’ Club.




Summary of Responsibilities:
Reporting to the Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:


Consistently offer professional, friendly and engaging service
Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
To assist in the recruitment and training of F&B Colleagues
Ensuring that Service Essentials standards and the Service Promise are in place in accordance with Fairmont Hotels and Resorts Food & Beverage standards manual in order to ensure targets are met with respect to Guest Satisfaction Surveys and Colleague Engagement Surveys (CES)
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all Outlet menus
Controlling and analyzing monthly beverage inventories and sanitation, cleanliness, and hygiene in both the front and back of the house on an ongoing basis
Manage the departmental budget
Analyzing Food & Beverage business trends to develop accurate forecasts and strategies to maximize revenues and profits
Constantly seeking out creative ways to improve overall revenues and profitability, such as promotional programs and merchandising and special events
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned

About you

Qualifications:


Previous Food and Beverage leadership experience required
Advanced knowledge of Cigars and Wines
Computer literate in Microsoft Window applications, Micros and Opera systems
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Excellent work ethic with a high degree of responsibility
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times


Visa Requirements:Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.



APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

The company

Fairmont The Palm, named after Dubai's iconic Palm Jumeirah, is located on the world’s largest man-made island shaped in the form of a palm tree. This luxury beachfront Dubai resort showcases unrivalled views of the Arabian Gulf and provides easy access to Dubai’s attractions, the Dubai International Airport, some of the city’s best shopping with Mall of the Emirates, Marina Mall and The Dubai Mall, in addition to numerous golf courses in Dubai.

This 5 star hotel resort in Palm Jumeirah features 381 guest rooms and suites, including two Presidential Suites and a Fairmont Gold Lounge - our exclusive lifestyle hotel experience. You don't have to miss a workout with the fitness centre and health club facilities, or can choose to relax at Willow Stream Spa.

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Expired

Cigar Room Manager

Dubai, United Arab Emirates

Full-time, More than 1 year

Start Date:

Latest start date:

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