[{{ $ctrl._job.status.name | translate}}] Director, Revenue
Fairmont the Palm Dubai

Posted

Job description

Director, Revenue Management
Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guests at Fairmont Hotels & Resorts. Apply your analytical and strategic planning strengths as Director, Revenue Management, where you will successfully balance inventory and demand to maximize room revenue opportunities and guest satisfaction.

Hotel Overview: Fairmont Palm Jumeirah is a world-class property on the iconic Palm Island in Dubai. The hotel features 381 guest rooms and suites with two Fairmont Gold floors. A total of eight food and beverage outlets on property will offer international dining options including Chinese, Mediterranean and Indian cuisine, a Brazilian steak house plus separate cigar and wine bars. The property will be positioned as a Luxury Hotel joining other internationally branded hotels on the ‘island’, which will generate tremendous anticipation both in the UAE and worldwide. In addition, the high regard that the Fairmont brand is afforded in the region will result in very high expectations for flawless service delivery from day-one.

Summary of Responsibilities:
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
• Provide daily guidance and leadership to direct reports, Revenue Analyst, Distribution Executive and Group Reservationist
• Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
• Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
• Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
• Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
• Ensures accurate and timely preparation of analytical reports
• Play an active role in the strategic plan, marketing plan and budgeting processes
• Stay current with industry changes and how it may impact demand
• Prepare and present weekly analytical reports
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Requirements

Qualifications:
• Minimum of 3 years previous leadership experience within a similar role required
• Computer literate in Microsoft Window applications and relevant computer applications required (IDeas, Averro Restaurant Revenue Management)
• University/College degree in a related discipline required
• Must be extremely detailed oriented
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
Job type
Fulltime job
Location
Dubai, United Arab Emirates
Department
Revenue Management
Starting in
As soon as possible
Latest start date
August 2018
Duration
More than 1 year

Fairmont the Palm Dubai

Fairmont The Palm, named after Dubai's iconic Palm Jumeirah, is located on the world’s largest man-made island shaped in the form of a palm tree. This luxury beachfront Dubai resort showcases unrivalled views of the Arabian Gulf and provides easy access to Dubai’s attractions, the Dubai International Airport, some of the city’s best shopping with Mall of the Emirates, Marina Mall and The Dubai Mall, in addition to numerous golf courses in Dubai.

This 5 star hotel resort in Palm Jumeirah features 381 guest rooms and suites, including two Presidential Suites and a Fairmont Gold Lounge - our exclusive lifestyle hotel experience. You don't have to miss a workout with the fitness centre and health club facilities, or can choose to relax at Willow Stream Spa.

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