Regional Sales Coordinator, Leisure (Maternity Leave)

[{{ $ | translate}}] Regional Sales Coordinator, Leisure (Maternity Leave)
Fairmont Waterfront


Job description






Regional Sales Coordinator, Leisure (Maternity Leave)

The Sales Coordinator is responsible to support and assist the Leisure Sales Director in their daily functions, as well as to ensure the efficient functioning of the Sales office.  Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

Hotel Overview: Fairmont Waterfront provides relaxed luxury on the West Coast coupled with a world-class Vancouver experience. Indulge in an urban retreat with elegant accommodation, state-of-the-art meeting facilities and breathtaking harbour views complete with warm and welcoming service. Guests can enjoy simple, fresh, local and handcrafted artisan food in ARC, then visit our celebrated rooftop garden and honeybee apiary to discover where we source our fresh herbs and honey from


Summary of Responsibilities:

Reporting to the Director, Leisure Sales, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service
  • Providing administrative support to the Leisure Sales Director and team members as required
  • Assisting in the in coordination and co-hosting of FAMs, site inspections, client events, sales calls / educational visits
  • Assisting in the development and maintenance of client relationships
  • Extending prompt and courteous service to both internal and external customers while ensuring professionalism through email, phone and in person
  • Communicating with other departments within the hotels to ensure distribution of important information
  • Creating and maintaining accurate client accounts in Opera Sales & Catering
  • Assisting in month end review and production reports as well as keeping an accurate log of sales Activities
  • Assisting in the preparation of sales trips including coordination of sales kits, gifts and travel arrangements
  • Handling all client requests while Director, Leisure Sales is away from the office
  • Providing clients with requested collateral and hotel information
  • Preparing daily welcome cards and amenities
  • Handling all telephone inquiries in an efficient and professional manner per Fairmont Standards
  • Maintaining sound knowledge of Fairmont Waterfront and Fairmont Hotel Vancouver
  • Multitasking and prioritizing numerous requests and tasks within outlined deadlines from Sales Manager


  • Computer experience at intermediate to advanced level is mandatory with knowledge of Word for Windows, Windows XP, Excel, Publisher, Power Point
  • Knowledge of hotel services and facilities
  • Typing speed of 55 wpm minimum
  • Knowledge of Opera Fidelio and Opera Sales & Catering, Reservations and Property Manager an asset
  • Excellent verbal and written communication skills
  • Flexible to meet and exceed the expectations of both our internal and external guests
  • Previous sales experience in a hotel environment an asset
  • Must be a strong team player, professional and enthusiastic with excellent organizational skills, creativity and be a self starter
  • Must have outstanding people skills and desire to develop presentation skills
  • Proven ability to multitask with a positive attitude in a sometimes demanding and challenging environment
  • Proven ability to independently prioritize job tasks and guest needs in the absence of the Sales Manager for extended periods of time

Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 


APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!



At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!




See description

Job type
Central, Vancouver, Canada
Starting in
As soon as possible

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