Rooms Division/Front Desk Office Trainee
About the job
•Train in all areas of the Rooms Division
•Welcome guests in a polite and friendly manner
•Learn to receive and respond to guest requests, consistently demonstrating high levels of customer service
•Train with leaders across multiple Rooms departments to perform tasks as needed
•Follow all cash handling procedures per Hotel policy
•Learn to manage guest inquiries in a timely and efficient manner
•Ensure compliance of all Fairmont standards
•Train to achieve departmental targets
•Ensure cleanliness of work areas
•During your training, ensure to be in compliance with all Hotel health and safety policies
•Perform all other reasonable duties as needed
- Number of positions: 4
- $12/hr
- Housing assistance is provided by Alliance Abroad
- Department: Reception Front Office concierge Front Office reception Rooms division
About you
• 6 months of practical work experience
• If graduation happened more than 12 months ago from today, 12 months of practical work experience outside the US are required
• Excellent English
• Highly motivated
• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• A polished and professional appearance and compliance with Hotel grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work calmly while meeting deadlines
- Language required: English.
The company
We’re international recruiting experts and cultural exchange enthusiasts. We help employers and individuals around the globe find each other to create business-expanding and life-enriching relationships. We’ve got the experience, expertise and credentials to match employer needs with great international talent.
http://www.allianceabroad.com/
After 30 years in the hospitality and tourism industry, service runs through our veins. We understand your need to provide memorable service to be able to compete, and we know that you rely on the best people to help deliver those incredible experiences. When you hold up a mirror, your employees are the best reflection of your business. That’s where we can help
Rooms Division/Front Desk Office Trainee
Internship, 12 months
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