[{{ $ctrl._job.status.name | translate}}] Luxury Hotel Manager
Falisia, a Luxury Collection Resort & Spa


Job description

Hotel Falisia, a Luxury Collection Resort & Spa in Portopiccolo Resort, is hiring an Hotel Manager.

Position objective
As Hotel Manager you will lead the Hotel departments setting the highest standards to ensure guest expectations are exceeded. Making sure team members are constantly motivated and enthusiastic, ensuring a culture of continuous improvement within the associated hotel brand and the company values. Interacting daily with our luxury guests in order to verify personally the level of service provided.

Duties and responsibilities
• To oversee the day to day operations and management of the hotel, ensuring that the delivery of brand standards is alive and at all times consistent;
• Manage and provide effective guidance of the Front Office, Reservation and Housekeeping Department;
• Optimize all sales & revenue opportunities;
• Ensure that costs are controlled throughout the departments and results are analyzed regularly to highlight problem areas and take appropriate action.
• Translate strategic business plans, launches and special packages into considered and achievable actions.
• Communicate effectively at all levels both verbally and in writing.
• Able to intercept customer service and satisfaction scores translating into immediate improvements.
• Comply and exceed hotel and international chain Service Standards.


Skills & experience
• Strong operational experience within the context of 5* luxury hotels;
• Strong dynamic commercial focus in corporate, meetings & events and leisure business;
• Have a clear focus on guest services and international standards with a keen eye for detail;
• Experience in managing budgets, revenue proposals and forecasting results;
• Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets;
• Reliable and resilient with the ability to work under pressure;
• Knowledge of the hotel property management systems (Operational System Opera);
• Mandatory fluency in Italian and English, German would be a plus;
• Knowledge of the Marriott Standards is a plus.

Location: Sistiana (TS).
Job type
Duino-Aurisina, Italy
Management, Administration & General
English, Italian
Starting in
As soon as possible

Falisia, a Luxury Collection Resort & Spa

Nestled in a private bay on the Gulf of Trieste, Falisia, a Luxury Collection Resort & Spa, Portopiccolo is an exclusive new build that has absorbed the rich maritime tradition of its surrounds. Part of the chic Portopiccolo Sistiana development, it is an integral part of this elite marina village which offers a luxury lifestyle alongside a thriving selection of shops, bars and restaurants. The resort enjoys a privileged marina-front location, with easy access to nearby Venice, but also Germany, Austria and Slovenia, inviting guests to explore the remarkable Adriatic coastline by land and sea.
The nautical styling continues through the 65 bedrooms and suites where a vibrant color palette and floor-to-ceiling windows are reminiscent of 1960’s ocean liners.
Falisia’s gourmet restaurant, Cliff, serves up sophisticated Italian fare with a modern twist. The restaurant’s terrace creates a memorable atmosphere where guests dine al fresco against the Mediterranean setting of the Portopiccolo Yacht Club. Slim Restaurant has been designed to complement the Medical Spa (upcoming opening) and offers a selection of healthy and flavorful choices. After-dinner digestifs are served in La Piazzetta Lounge Bar alongside the signature Luxury Collection cocktail menu, featuring La Falisia, created specially to represent the flavors of the area.
With Portopiccolo’s outstanding collection of restaurants, bars and leisure facilities as an inviting backdrop, three contemporary meeting rooms, have been designed to accommodate small to medium sized gatherings. Downtime can be spent making use of the dedicated Fitness and Wellness Centre including gym, sauna, Jacuzzi, hammam and experience showers. Relaxation extends outside to the private beach club where sun loungers populate the quintessential wood decking and are positioned around the infinity edge pool

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