Overnight Guest Services Agent

[{{ $ctrl._job.status.name | translate}}] Overnight Guest Services Agent
Four Seasons - Anguilla

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Job description

Overnight Front Desk Agent

Four Seasons Resort and Residences Anguilla

Full Time

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why.  Four Seasons Resort and Residences Anguilla is seeking an Overnight Front Desk Agent with experience delivering exceptional service.  The deeply instilled Four Seasons culture is personified by its employees; people who share a single focus and are inspired to offer great service.

Join a Talented and Dynamic Team on the oasis of Anguilla

Be a part of the luxurious, Four Seasons Resort and Residences Anguilla. A self-governing territory of the United Kingdom, Anguilla is rich in history and island culture. Located in the beautiful islands of the Caribbean, Anguilla preserves its natural beauty and tranquility.

Four Seasons Resort and Residences Anguilla offer secluded luxury amid a high-end atmosphere.  Our well-traveled and discerning guests enjoy white sand beaches, turquoise water, world-class dining, a luxurious spa and a lively Caribbean experience.

Imagine your work place is inspiring views of the Caribbean Sea, the sounds of palm trees waving in the ocean breeze, and guests relaxing with pool and beach side service that is the perfect combination of locally inspired cuisine, tropical drinks with a friendly staff who deliver Four Seasons legendary quality and service.

Overnight Front Desk Agent

The Overnight Front Desk Agent is responsible for answering telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests; assign rooms, issue keys, and collect guest payment and billing information. The Guest Services Agent must have an excellent phone personality, superior computer skills and a thorough understanding of the room types, rates and occupancy. Details make the difference and accuracy in information is an absolute necessity.

This position requires a high level of professionalism with a friendly and calm demeanor in a sometimes demanding environment.  Previous experience with hotel reservations systems will be beneficial.

Requirements

  • Excellent reading, writing and oral proficiency in the English language.
  • Excellent computer literacy skills
  • Previous Administrative experience
  • Excellent customer service skills

Benefits

  • Complimentary nights at FS Hotels & Resorts worldwide
  • Insurance: Medical, and Life Dental, Vision
  • Quality employee meals

Career Development

  • Training and career development
  • Detailed probation and annual appraisals

Learn more about what it is like to work at Four Seasons – visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

Work Authorization 
Must have work authorization for Anguilla

Requirements

See description

Job type
Full-time
Location
West End, Anguilla
Department
Other
Starting in
As soon as possible
Duration of the contract
Indefinite

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