Social Catering Manager
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Social Catering Manager

Four Seasons - Atlanta

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Social Catering Manager

About the job

Four Seasons Hotel Atlanta is seeking a Catering Manager to join the only Five Star & Five Diamond hotel in Atlanta.

The Catering Manager will be part of our Catering & Conference Services team reporting directly to the Director of Catering. The Catering Manager will be responsible for overseeing the Social events throughout the hotel.

We are looking for individuals who have a solid knowledge of Catering and are passionate, have creativity and flair and have a strong business acumen and work ethic.

Applicants are required to have two to four years of previous experience in Catering & Conference services or similar roles.

Essential Functions:

  • Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
  • Conduct property tours and entertain planners of meetings, social events, and weddings.
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Monthly Board of Operations, Menu Tastings, and Planning Visits.
  • Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
  • Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
  • Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
  • Respond according to the crisis management plan to any resort emergency or safety situation.
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. 
  • Comply with Four Seasons’ Work Rules and Standards of Conduct.
  • Work harmoniously and professionally with co-workers and supervisors. 

    Minimum Requirements:

  • College Education preferred
  • 3-5 years previous catering sales and/or banquet assistant manager/captain experience.
  • Excellent reading, writing and oral proficiency in the English language.
  • Strong selling and interpersonal skills.
  • High level of creativity.
  • Attention to detail.
  • Ability to handle multiple tasks and make decisions in a fast paced client driven environment.
  • Ability to work long and irregular hours, weekends and evenings
  • Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.

What to Expect

Competitive Salary & Wages

Medical, Dental and Vision insurance

401(k) Retirement Plan

Holiday, Vacation and Sick Pay

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Social Catering Manager

Midtown, Atlanta, GA, United States

Full-time, Indefinite

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