Four Seasons Hotels & Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998… come and find out why! Four Seasons Hotel Baltimore is seeking a Room Service Server with experience providing exceptional service standards. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.
Join a diverse and talented team in Harbor East Baltimore
Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city’s hippest new district. Walk to great restaurant and shops and local attractions. Referred to as “the crown jewel of Harbor East” the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites.
The role of the Room Service Server
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Some Benefits Four Seasons Hotel Baltimore employees enjoy:
- Competitive Salary & Wages
- Excellent Training & Development
- Complimentary Accommodation at other Four Seasons Hotels & Resorts
- Complimentary Dry Cleaning for Employee’s Uniforms
- Complimentary Employee Meals
- 401(k) Retirement Plans
Work authorization in the United States required.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
- Job type
- Fulltime job
- Harbor East, Baltimore, MD, United States
- F&B other
- Starting in
- As soon as possible