Assistant Director of Engineering
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Assistant Director of Engineering

Four Seasons - Bangkok

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Assistant Director of Engineering

About the job

Residence Assistant Director of Engineering

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons Hotel and Private Residences Bangkok Chao Phraya

We are excited to share that a new Four Seasons Hotel and Private Residences in Bangkok is expected to open soon.

Located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.

Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109  hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

What You Will Be Responsible For

 To attend and contribute to all staff meetings Departmental and Hotel Training as scheduled and other related activities.

To respond to any changes in the Engineering department function as dictated by the hotel.

To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

To handle and treat all matters of a confidential nature, oral or written with tact and discretion.

Coordinate third party services hired to undertake repairs and maintenance on behalf of the hotel.

To fulfill and act on oral and/or written assignments, tasks, instructions and orders of the immediate manager, as well as other competent officials and authorized representatives of the Company.

To participate in strategic hotel planning and decision making.

The ability to hire, train, supervise, schedule, motivate, positively discipline and plan the activities of engineering department team members.

The ability to complete, evaluate and follow-up Engineering management performance reviews and other progress reports on a timely basis.

The ability to plan and implement procedures, systems and controls to ensure an efficient, timely and pro-active engineering department.

The ability to establish 5 Year Plan and Department Operating Budget for submission to management covering costs of heat, light & power and maintenance & repairs.

The ability to prepare an annual, itemized, Capital Budget to management, including all changes and replacements of mechanical equipment required by all departments.

To plan and adhere to the Reserve Study (Or similar) as relates to the ‘common areas’ of the residential entity, working directly with Residences Finance, the Director of Residences and Director of Engineering to review funding levels of reserve Vs anticipated capital projects.

Comply with the Covenants, Conditions and restrictions (or local area policy) as relates to the management and maintenance of the ‘common areas’ of the project.  Understand the responsibilities that are private owner or developer Vs Property Manager.

Estimate type and quantity of materials and equipment required to complete project and order materials, if needed.

Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

Estimate time, materials and equipment required for jobs assigned; requisition materials as required.

Perform related duties and responsibilities as required.

The ability to respond to all resident complaints regarding the maintenance of their residence or public area in a timely manner.

The ability to assist in performing preventive maintenance in the residential public areas, and private owner units based on legal agreements.

Standard Duties:

To provide a friendly and professional service that always exceeds guests’ expectations.

To respond to any changes in the Engineering/Residential department(s) function as dictated by the hotel/residences.

The ability to follow proper payroll and uniform procedures.

The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.

The ability to maintain a good working relationship with other employees, providing instruction and encouragements as needed.

To ensure you read the hotel''s employee handbook and have an understanding of and adhere to the hotel''s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.

To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.

To comply with local legislation as required.

To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.

To respond to any changes in the division as dictated by the needs of the industry, company or hotel.

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Conduct and attend training sessions as outlined.

What You Will Bring

Candidates with a passion for excellence, expertise in Residential Facilities and proven leadership experience are invited to apply for a career with Four Seasons.

Candidates must have a firm knowledge of the local Building regulations and speak Thai as well as being fluent in English. Must have the right to work in Thailand.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

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Assistant Director of Engineering

Khwaeng Yan Nawa, Thailand

Full-time, Indefinite

Start Date:

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