Guest Relations Coordinator Intern

[{{ $ctrl._job.status.name | translate}}] Guest Relations Coordinator Intern
Four Seasons - Beirut

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Job description

Please note that, for work permit restrictions, only Lebanese Nationals or Lebanese ID holders will be considered.

Non-Lebanese candidates with valid work permit may also be considered.

Four Seasons Hotel Beirut is part of Four Seasons Hotels & Resorts, an international luxury hospitality company headquartered in Toronto, Canada, which currently operates more than 100 hotels worldwide and has been listed in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Join our Team

Four Seasons Hotel Beirut is currently looking to hire an experienced and presentable “Guest Relations Intern” to join our amazing team.

We hire motivated people and train them to provide an excellent service in an environment where they can thrive. Four Seasons culture breeds success and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:

  • Commitment to supportive teamwork and open communication
  • Responsibility for ongoing enhancement of their skills and performance
  • Recognition of personal accountability for their own actions and the outcomes of those actions
  • An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company

Ideal Candidate

We are looking for an individual who:

  • Carries out all pre-arrival duties for arriving guests

  • Contacts guests via mobile app and by email ahead of arrival to collect guest preferences, arrival time, transportation requests and make arrangements for Spa/Concierge bookings

  • Coordinates with all departments to ensure preferences are placed in the rooms upon arrival

  • Distributes guest amenities, welcome cards, special gifts

  • Assigns guest amenities on daily basis and coordinates with Room Service to ensure they are delivered on time and as requested

  • Tracks and monitors all amenity spending on tracking sheet on daily basis

  • Assists Guest Relations team with any other duties when required

About Four Seasons Hotel Beirut

Enjoy Beirut’s cultural institutions, historic landmarks, thriving nightlife and seductive food scene just steps away from the  Hotel. Experience redefined luxury at Four Seasons Beirut with Breathtaking views of the city, mountains and Mediterranean Sea. Four Seasons Hotel Beirut allows guests to explore its culture, history and vibrant atmosphere with ease. The modern accommodation, state of the art facilities, stunning 360 degree views of the city, mountain and sea, along with world renowned highly personalized service makes it sophisticated beyond measure.

What to Expect

  • Transportation allowance
  • Free meals on duty will be provided in our employee restaurant, “Manara”.
  • Uniforms and lockers are provided
  • Structured learning plan

Requirements

See description

Job type
Full-time
Location
بيروت, Lebanon
Department
Other
Starting in
As soon as possible
Duration of the contract
Indefinite

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